Data Operations Specialist II

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• Some relevant work experience and/or relevant internship experience and/ or knowledge of financial instruments preferred
• Excellent attention to detail and ability to complete repetitive process with no error
• Clear written and verbal communication skills with an ability to communicate complex business concepts to a senior audience
• Highly organized and efficient along with Strong interpersonal skills
• Competency in Microsoft Office (Outlook, Excel, Word, and PowerPoint.)
• A strong client focused orientation with the drive and enthusiasm required to achieve results and assume customer satisfaction

Education

• Postgraduate or graduate with minimum 2 years’ experience with good academic record

Roles & Responsibilities

• Support various ratings groups and business with data maintenance for debt attributes and ensure quality assurance through various backend activities that include but not limited to new debt/ deal set up, data capture and updates (e.g., amendments, redemptions, additional offerings etc.), identifying data inconsistencies through review of publicly available documents, sourcing deal documents for analytical group, screening and reporting to meet regulatory requirements, workflow management and invoicing for various products other than ratings
• Monitor market data feeds and other various periodic reports to identify in-scope candidates for the process and search documents on various public sources and other data sources
• Monitors designated mailboxes to ensure timely and effective handling of internal and external client requests.  Organizes work to meet deadlines and time sensitive requests/projects
• Facilitates resolution to technical issues and/or more complex external inquiries with supervision by Data Operations Specialist III/ Data Operations Associates
• Builds strong stakeholder relationships and delivers professional, high-quality service across many transactions
• Efficiently escalates issues, identifies and researches data discrepancies, and resolves basic client inquiries
• Demonstrates increasing awareness of procedures, guidelines, and regulatory requirements as it pertains to their job function by asking relevant questions
• Liaison with Rating Teams and other Moody’s departments (Commercial, Information Technology, etc.) as required
• Provide back-up coverage for designated associate in the event of absence and holidays to ensure seamless service to GMO clients

About the team

The Global Middle Office (GMO) provides transaction management support, workflow coordination, rating desk services, and other broad operational support to Moody’s Ratings teams. The department works closely with the lines of business to improve both business process and data quality across the rating lifecycle. The GMO has over 100 employees in 5 countries and is a key player in business process development, new company wide initiatives, and technology projects

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.