Senior Specialist, Travel and Corporate Card Program Administrator

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 4–6 years of experience in corporate travel, corporate card, or procurement and finance operations, including program administration for a multinational organization with Asia and Europe regional scope
• Hands-on experience with global online booking tools such as Concur, Egencia, Navan, or similar platforms; TMC management; and corporate card platforms
• Working knowledge of KYC, card compliance, anti-bribery and anti-corruption standards, and regional regulatory requirements across Asia and Europe jurisdictions
• Strong reporting and analytical skills including advanced Excel; proficiency with Power BI or a similar reporting tool is a plus
• Experience with travel risk management, duty of care, or crisis response and supporting audits, SOX controls, or system implementations and UAT is preferred
• Familiarity with expense and procure-to-pay systems; certifications such as Certified Travel Professional (CTP), Global Business Travel Association (GBTA), or equivalent are a plus
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency.

Education

• Bachelor's degree in Business, Finance, Hospitality, or a related field, or equivalent experience
• Certifications such as Certified Travel Professional (CTP), Global Business Travel Association (GBTA), or equivalent are preferred

Responsibilities

• Administer and optimize Moody's corporate travel and card programs across Asia and Europe, ensuring policy compliance, service quality, data integrity, and traveler safety while supporting global program continuity.Administer booking tools, traveler profiles, approval workflows, and the shared program mailbox, meeting service levels for Asia and Europe; resolve traveler and cardholder issues, escalating complex cases to the TMC, card provider, or Procurement Operations leadership; provide and receive backup coverage for Americas travel needs using consistent processes and documentation
• Configure travel policy in booking tools, enforce it across regions, monitor compliance, flag exceptions, and drive corrective action with travelers, managers, and Finance; recommend policy updates based on compliance trends, cost drivers, and regional requirements; apply anti-bribery and anti-corruption standards when reviewing out-of-policy and misuse cases
• Produce operational reporting on booking volume, compliance rates, adoption, and card activity with regional views for Asia and Europe and a global roll-up; identify trends and savings opportunities, and prepare inputs for leadership and for TMC and card provider business reviews; track results against program goals through fare controls, negotiated rates, and preferred provider usage
• Support system configuration, UAT, and fare testing for booking tools and card platforms; manage traveler and cardholder profile data quality, including HR and system feeds; support travel-related projects, system implementations, and process enhancements, leading regional workstreams and contributing to global initiatives
• Partner with the TMC to optimize service delivery, traveler support, and service-level performance; act as the day-to-day relationship contact for corporate card providers in Asia and Europe, with global scope shared with the Americas Program Administrator and escalation to leadership for commercial and contractual matters
• Oversee cardholder onboarding and compliance requirements including KYC, documentation, and regulatory requirements across Asia and Europe; support card program expansions, restructures, and regulatory changes; maintain card controls, limits, and hierarchy updates; reconcile program data with Finance and Procurement Operations; monitor delinquency and card misuse, support charge dispute resolution, and escalate suspected fraud
• Support travel risk management including duty of care, traveler tracking, and emergency response in coordination with Corporate Security; serve as an initial point of contact for travelers in Asia and Europe during emergencies under the agreed on-call model; develop and deliver traveler communications, training materials, and user guides for the regions. Support internal and external audits of travel and corporate card activities, including evidence gathering, documentation, and remediation tracking

About the Team
The Procurement Operations team at Moody's is part of the broader Finance and Procurement function, responsible for delivering efficient, compliant, and traveler-centric corporate travel and card programs across a global organization. The team manages end-to-end program administration — from booking tools and vendor relationships to card compliance, reporting, and risk management — working collaboratively with Finance, Corporate Security, TMC partners, and card providers. This Gurugram-based role focuses primarily on Asia and Europe, operating as a key regional hub within a globally connected team. By joining Procurement Operations, you will play a hands-on role in shaping how Moody's employees travel safely and efficiently, while contributing to continuous improvement, cost discipline, and operational excellence across the program.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.