Sr Business Process Manager
Heredia, Costa Rica
- Date de publication
- 08/14/2026
- ID de l'offre
- 14443
- Niveau d'expérience
- Experienced Hire
- Catégorie d'emploi
- Engineering & Technology
- Secteur d'activité
- Finance
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
- Lean Six Sigma Black Belt certification or equivalent demonstrated mastery of structured process improvement methods applied to complex business problems
- 8+ years of relevant experience leading Finance process transformation, process excellence, or operating-model improvement in a complex organization
- Deep working knowledge of core Finance processes, controls, data, and operating models, with the ability to become productive quickly without an extended Finance ramp-up period
- Proven track record leading end-to-end process improvement initiatives from diagnostic and future-state design through implementation, change adoption, and measurable benefits realization
- Demonstrated experience establishing process governance, ownership, performance measures, control frameworks, documentation standards, and continuous-improvement routines
- Ability to challenge current practices, identify root causes, and design solutions that improve controls, accuracy, cycle time, scalability, cost, and user experience
- Strong stakeholder leadership and communication skills, including the ability to influence senior Finance leaders and align globally distributed, cross-functional teams without direct authority
- Additional relevant credentials in change management, project management, accounting, or Finance transformation preferred
- Experience working across global organizations preferred
- Experience applying technology and AI as enablers of process improvement, with the judgment to distinguish technology opportunities from process, policy, control, or operating-model issues preferred
- Familiarity with enterprise Finance platforms and data environments such as SAP, OneStream, Power BI, Microsoft Fabric, or comparable tools preferred
- Bachelor's degree or equivalent practical experience
- Lead Finance process optimization and transformation initiatives from problem definition and root-cause analysis through future-state design, implementation, adoption, and benefits realization; driving milestones, stakeholders, and delivery to completion
- Apply deep Finance knowledge to assess processes, controls, data inputs and outputs, handoffs, and risks across close and consolidation, management and regulatory reporting, planning and forecasting, revenue, billing, and other core Finance workflows
- Use structured process improvement methods to map current state, identify root causes, quantify opportunities, define future state, and sustain improvements
- Design stronger controls and standardized ways of working that improve accuracy, transparency, scalability, accountability, and compliance across Finance
- Establish process governance and ownership by defining decision rights, roles, policies, performance measures, documentation standards, and continuous-improvement routines
- Lead stakeholder alignment and change adoption across Finance, Accounting, Data, Technology, Risk, and other partners, resolving competing priorities and embedding new ways of working
- Track and communicate measurable outcomes including control effectiveness, quality, cycle time, capacity, cost, adoption, and realized benefits
- Coach teams in process excellence practices and strengthen Finance capability in problem solving, process ownership, controls, measurement, and continuous improvement
- Apply technology and AI solutions appropriately where they enable an approved future-state process, partnering with technical teams on requirements, controls, delivery, and adoption
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
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