Data Operations Specialist II

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

• 1-3 years of relevant experience in operations, data management, workflow processing, financial services, or a related function preferred
• Strong attention to detail with the ability to accurately manage data updates, quality checks, and repetitive workflows while maintaining a high standard of accuracy
• Excellent written and verbal communication skills with the ability to effectively support analysts, clients, and internal stakeholders
• Highly organized with strong prioritization skills and the ability to manage multiple deadlines, requests, and administrative activities in a fast-paced environment
• Proficiency in Microsoft Office applications, particularly Outlook, Excel, Word, and PowerPoint
• Client-focused mindset with a commitment to delivering responsive, accurate, and high-quality service across a high volume of transactions
• Ability to identify, research, and resolve routine data discrepancies, workflow issues, and operational exceptions while recognizing when escalation is required
• Strong interpersonal and collaboration skills with the ability to build productive partnerships across Rating Teams and other internal departments
• Working knowledge of operational systems, workflow tools, data management processes, and quality control practices
• Foundational ability to leverage approved AI-enabled productivity tools, standard reports, and data queries to support workflow execution and process efficiency

• Bachelor’s degree in Business, Finance, Economics, Information Management, or a related discipline
• Familiarity with workflow systems, tracking tools, operational platforms, or data management environments is preferred

• Support end-to-end data and workflow activities, including new deal setup, lifecycle maintenance, data capture, data quality assurance, and tracking support
• Execute administrative and operational processes such as data updates, publishing activities, documentation preparation, disclosures, and other workflow deliverables in accordance with policies and regulatory requirements
• Manage shared mailboxes and incoming requests, ensuring timely routing, prioritization, follow-up, and completion of assigned actions
• Investigate, research, and resolve routine data discrepancies, workflow exceptions, and client inquiries while escalating non-routine issues when appropriate
• Monitor workflow status, track deliverables, and maintain accurate records to support service levels, quality standards, and operational continuity
• Apply established controls, validations, and quality checkpoints to ensure completeness, accuracy, and compliance across assigned workflows
• Partner with Rating Teams and cross-functional stakeholders to support workflow execution, address operational requirements, and facilitate issue resolution
• Provide coverage for core workflows during absences, handoffs, and peak periods while contributing positively to team objectives and maintaining service continuity
• Continuously build knowledge of financial products, business processes, operational systems, and approved AI-enabled tools to improve effectiveness and support evolving business needs

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.