Data Operations Specialist II

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• Entry level position. Some relevant work experience and/or relevant internship experience preferred
• Excellent attention to detail and ability to complete repetitive process with no error
• Clear written and verbal communication skills with an ability to communicate complex business concepts to a senior audience
• Highly organized and efficient
• Competency in Microsoft Office (Outlook, Excel, Word and PowerPoint)
• A strong client focused orientation with the drive and enthusiasm required to achieve results and assume customer satisfaction.
• Strong interpersonal skills
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

• Undergraduate/first-level degree (e.g., Bachelor’s degree) preferred.

Responsibilities

As a Data Operations Specialist II, you will provide and coordinate a comprehensive business administration service to management and rating analysts within the designated Line of Business (LOB).  The successful candidate will be responsible for all administrative work related to a subset of deals which includes:

• Support deal administration and data management, including new deal set-up, data capture (e.g., amendments), lifecycle data maintenance, data quality assurance, and tracking support for Rating Analysts within the designated LOB
• Perform rating-related administrative activities, including data updates, preparation of rating actions and bulk rating actions, publishing ratings, research and press release templates, and disclosures in accordance with regulatory requirements, internal policies, and guidelines
• Monitor designated mailboxes and manage requests efficiently, ensuring timely handling of internal and external client requests, deadlines, and time-sensitive projects, while providing back-up coverage during absences and holidays to ensure seamless service to GMO clients
• Research, resolve, and escalate issues appropriately, including data discrepancies, database/data inconsistencies, conflicts, basic client inquiries, and technical or complex external inquiries, with supervision from the Senior Financial Data Associate/Specialist/Team Leader when required
• Deliver a high level of client service, handling a high volume of transactions professionally, building positive client relationships, and supporting overall customer satisfaction
• Act as a liaison with Rating Teams and other Moody’s departments, including Commercial and Information Technology, as required to address requests and support business processes
• Continuously develop job-related knowledge, increasing awareness of procedures, guidelines, and regulatory requirements by asking relevant questions, while expanding knowledge of financial instruments, terminology, and related business practices
• Contribute positively and flexibly to the team, accepting new challenges, adapting to last-minute changes in commitments and deadlines, performing effectively under pressure and during routine/administrative work, and placing team interests above individual self-interest

About the Team

The Data Operations team plays a critical role in supporting Moody’s analytical and business operations by ensuring the accuracy, quality, and timely delivery of key data and workflow processes. Team members collaborate closely with Rating Teams and internal business partners to maintain operational excellence, support regulatory and quality requirements, and deliver exceptional service to stakeholders. This is a collaborative and fast-paced environment that offers opportunities to develop operational expertise, expand knowledge of financial markets and products, and contribute to continuous process improvement initiatives.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.