Assistant Director Account Manager - Banking

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• Professional experience in sales, sales operations and/or customer success roles
• Ability to work under pressure, prioritise and organise high-velocity competing workflows
• Ability to present high-level information as well as detailed demonstrations of products & services
• Ability to work both independently and within a team environment, with focus and high attention to detail
• Fluency in English and French is required
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency
• Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

• Undergraduate/first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields

Responsibilities

This sales role as an Assistant Director Account Manager focuses on managing and growing MA’s business within an assigned territory of existing clients.  The role’s primary responsibilities are to manage sales cycles, expand client engagement, and optimise renewals while minimising attrition.  The role requires the assessment of client needs, providing clients with guidance and solutions overviews, and effective collaboration with sales colleagues and internal stakeholders. Other responsibilities include: 

• Meeting and exceeding annual sales goals and targets
• Managing a client portfolio and building relationships with key stakeholders across multiple levels, including procurement, accounts payable, legal, and primary contacts
• Driving growth through renewal pricing, expanded scope of services, upsell opportunities, and managing all commercial aspects of renewals, including negotiations, proposals, and agreement execution
• Collaborating with Domain Sales Specialists, Relationship Managers, and other teams to identify upsell and cross-sell opportunities, develop use-cases, and present new products/services to clients
• Working with Customer Success, Sales Operations, and Product Management to ensure seamless client lifecycle support, product implementation, and adoption, while improving account health
• Reviewing contracts to ensure compliance, mitigating potential roadblocks early, and developing best practices for on-time renewal and contract execution
• This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working

About the team

You will join a dynamic, collaborative team that values innovation, integrity, and excellence. Our team is passionate about delivering impactful solutions and fostering a culture of continuous improvement. We work closely across departments to ensure success and create meaningful outcomes for our clients and stakeholders.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.