Sales Operations Analyst

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

• Excellent verbal and written communication skills with the ability to collaborate across cross-functional teams
• Strong attention to detail with a process-driven mindset focused on accuracy and compliance
• Ability to manage multiple priorities effectively in a fast-paced, deadline-driven environment
• Strong analytical, problem-solving, and judgment skills with confidence in issue escalation
• Customer-focused approach with a proactive, service-driven mindset
• High proficiency in Microsoft Word, Outlook, Excel, and PowerPoint
• Experience using Salesforce; Salesforce CPQ experience strongly preferred
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.
• Trilingual preferred: Demonstrated proficiency in three languages (verbal and written); experience communicating across multilingual teams and with diverse stakeholders a plus.

• Bachelor’s degree in finance, business administration, information systems, management, or a related field, or equivalent relevant experience

• Review executed contracts and validate CRM data to ensure accuracy and compliance with corporate policies and Sarbanes-Oxley controls
• Process sales orders for validated contracts, including subsequent changes or corrections
• Analyze contracts approaching renewal to identify data issues, risks, and opportunities for Sales
• Resolve internal and external inquiries related to invoicing, collections, permissioning, sales credit, and revenue recognition by coordinating with Finance, Sales, and Client Services
• Maintain accurate client and transaction data in Salesforce, proactively driving data integrity and consistency
• Support initiatives aimed at improving data quality, operational efficiency, transparency, and accuracy
• Process closed contracts and opportunities through booked-verification workflows within Salesforce
• Manage contracts and associated client entitlement data, including subscriptions managed through Salesforce CPQ

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.