Product Manager - Product Onboarding and Enablement

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Join us in transforming the world's understanding and management of risk. As a contributor to the Moody’s family, you'll work with the people, teams, and companies leading the way in climate and catastrophe risk management. You are crucial to our future and we are committed to supporting yours as well.

About the Team:

At Moody’s, our products are not just tools, they are solutions designed to tackle the most complex challenges in risk management. Our Product team is responsible for ensuring that our offerings are intuitively designed, robustly built, and meticulously maintained. It works closely with clients to understand their needs, collaborating with other teams to develop products that are not only innovative but also practical and user-friendly. Our Product Managers, with their keen understanding of technology and user experience, are instrumental in maintaining our reputation as a trusted provider of industry-leading risk management solutions.

To succeed as a Product Manager, you should:

• Have an interest in the role of science and technology in understanding and managing risks
• Enjoy solving analytical and technical problems
• Prioritize impactful outcomes and know when a job is done
• Communicate effectively verbally, in writing, and in presentations
• Simplify and apply complex technical or scientific concepts for varied audiences
• Demonstrate a constant desire to learn new skills and concepts

As a Product Manager for Product Onboarding and Enablement, you will interact with many parts of the organization to onboard and enable our clients to leverage the value of our products. You will work alongside Product Managers to deliver products and features that will provide risk insights to the Insurance and Banking sectors and gather user feedback through their adoption journey to continuously improve the product offerings. As products and features are delivered on the roadmap, you will be an integral part in making these available for clients through the product lifecycle, driving the delivery of release communications, documentation, training content, and entitlement in collaboration with various internal teams. You will work closely with the Client Success and Sales teams to ensure clients are left with a positive first impression as they begin their onboarding journey.

You will work closely with our Business Systems and Service Management teams to integrate and automate the contract to entitlement fulfillment process to enable Moody’s products and features on the platform as they are released. You will play a critical part in making sure our clients have access to the wide array of Moody’s products to onboard and adopt into their enterprise business operations.

Required Qualifications:

• BS or MS degree in Computer Science or equivalent industry experience
• Experience working with SaaS-based technologies
• Proficient with computer languages: HTML, JSON, T-SQL, Python
• Savvy putting together reference documents and presentations and collaborating using Microsoft Office Suite: Word, Excel, PowerPoint, Visio
• Excellent written and verbal communication skills, effectively collaborating with other departments
• Must be able to multi-task, work in a fast-paced environment, react to changing priorities, meet deadlines and provide timely responses to internal and external customers

For US-based roles only: the anticipated hiring base salary range for this position is $118,700.00 - $172,250.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.