Enterprise Monitoring Intern

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.

• Basic understanding of Windows, Linux, or cloud environments
• Interest in learning enterprise monitoring, automation, and IT operations
• Strong problem-solving, teamwork, and communication skills
• Curiosity, initiative, and a desire to learn from experienced engineers

Nice to have:

• Familiarity with tools like BMC Helix, Grafana, Dynatrace, or Datadog
• Exposure to ITIL, APIs, or JSON/log analysis

Education

• Currently pursuing a Bachelor’s degree in Computer Science, IT, or related field
• Graduation date of December 2026 - June 2028
• Ability to work during program dates: June 1st - August 7th 2026

Responsibilities

• Assist in monitoring daily operations using tools such as BMC Helix Operations Manager (BHOM), Dynatrace and SolarWinds
• Help build dashboards, alerts, and reports that visualize system health and availability
• Participate in troubleshooting and root-cause analysis for performance and availability issues
• Support configuration reviews, testing, and documentation of monitoring processes
• Learn scripting and automation basics (Python, PowerShell, or Bash) to streamline tasks
• Collaborate with cross-functional teams (Network, Infrastructure, Automation and ServiceNow)

You will learn:

• The difference between monitoring and observability in modern IT operations
• How enterprise tools integrate with ServiceNow and AIOps workflows
• Techniques for alert tuning, dashboard design, and intelligent event management
• Real-world skills in incident response, data visualization, and automation

About the Program

Join Moody’s Enterprise Observability & Automation team as an Enterprise Monitoring Intern! In this role, you’ll gain hands-on experience working with global monitoring systems that keep critical business services running 24x7. You’ll collaborate with experienced engineers to support real-world operations, learn industry-leading tools, and help improve the visibility, reliability, and performance of enterprise systems. You’ll work with a highly skilled, globally distributed team leading Moody’s observability and automation initiatives. This is a unique opportunity to learn how enterprise monitoring drives uptime, automation, and business reliability—while gaining practical experience with the technologies shaping the future of IT operations.

Moody's 10-week summer internship program is a premier opportunity for students to immerse themselves in a hands-on learning experience, guided by Moody's commitment to integrity, excellence, and insight. The program takes place each summer from June – August and positions are available for undergraduate and select graduate students. Internships are full-time, offering a comprehensive view of Moody's business and culture, and a chance to build professional and technical skills. Programmatic elements include networking, mentorship, leadership speaker series and volunteering events. Interns complete project work determined by their team that have real impact, fostering a sense of accomplishment and professional growth. Throughout the internship, participants receive mentorship from Moody's professionals, gaining insights into diverse career paths and cultivate a comprehensive understanding of the company. Networking events and workshops further enrich the experience, providing a platform for professional development and collaboration. As a Moody's intern, you will gain real-world experience, turn inputs into actions, and be integral part of the team.

For US-based roles only: the anticipated hiring hourly range for this position is $1.00 - $4.00, depending on factors such as experience, education, level, skills, and location.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.