Job Description

Location(s):

  • MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR

Line Of Business: Human Resources(HR)

Job Category:

  • Corporate Services

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

  • 2-5 years of experience in developing e-learning content, such as:
    • Application simulations.
    • Web Based training.
    • Video-based learning.
    • Job Aides.
    • Quick Reference cards.
  • Demonstrate excellent communication and project management skills.
  • Adept at visualizing the content and collaborating with the instructional designers and technical team members and also advanced attention to detail to develop the end product within the given timelines.
  • A flexible work style and ability to work beyond the normal schedule during peak periods.
  • Courseware development tools- Articulate Storyline 360, Articulate Rise 360, Adobe Captivate, Lectora, etc.
  • Video editing tools - Camtasia, Adobe Premier Pro, and Adobe After Effects.
  • Graphic designing tools - Adobe Illustrator, Canva, etc.
  • AI tools - Synthesia, Natural Readers, etc.
  • MS Office - PowerPoint, Word, etc.

Education

  • Full-time Graduation in any stream.
  • Certification/Diploma/Degree in E-Learning Design Domain a plus.
  • Design certifications are a plus.

Responsibilities

CONTENT CREATION AND DESIGN

  • Design and create engaging, interactive, and effective e-learning courses, modules, and resources by applying instructional design theories.
  • Use authoring tools- Storyline 360 and video editing tools like Adobe Premier Pro, and After Effects, and designing tools like Canva, Adobe Illustrator, etc. to incorporate various multimedia elements such as videos, graphics, animations, and interactive activities to enhance the learning experience.
  • Follow the detailed storyboards and scripts for e-learning content, align with the learning objectives, and ensure clarity and instructional effectiveness.
  • Use AI tools like Synthesia, and Natural Readers for image/video/voiceover generation.
  • Create assessments, quizzes, and evaluations to measure the effectiveness of e-learning modules and ensure learning objectives are met.

COLLABORATION AND STAKEHOLDER ENGAGEMENT

  • Work closely with clients, subject matter experts (SMEs), instructional designers, and other stakeholders to gather content and ensure accuracy.
  • Collect and incorporate feedback from stakeholders, and learners to continuously improve e-learning content.
  • Manage multiple e-learning projects simultaneously, ensuring timely delivery and adherence to quality standards.

INNOVATION & CONTINUOUS IMPROVEMENT

  • Work together with team lead and members to innovate, introduce, and implement innovative learning solutions, such as gamification, virtual reality (VR), augmented reality (AR), and adaptive learning technologies, to enhance engagement and effectiveness.
  • Foster a collaborative team environment by working closely with the team members to develop cohesive and high-quality e-learning content.
  • Stay informed about industry trends, best practices, and emerging technologies in e-learning to continuously enhance the company's training offerings

About the team

The team is responsible for creating digital learning programs for Moody's Staff to improve their business skills and capabilities. They collaborate with instructional designers to interpret storyboards and create e-learning content following established development processes. Additionally, the team designs learning assets aligned with project requirements using digital tools and templates, and develops various training materials including instructor guides, participant guides, hands-on activities, diagrams, job aids, and self-study resources.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online