Job Description

Experience Level: Experienced Hire


  • Engineering & Technology


  • MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at

Senior Systems Engineer - Collaboration Engineering (Hybrid)

Senior Engineers at Moody’s can use cutting-edge technology while working on high performance/low latency systems. Moody’s loves Senior Engineers who are self-starters, can problem solve and think outside of the box. You’ll also be working on data aggregation projects, rollout of entire new products, continuous service improvements and bots within our tools. We value innovation and hard work and want you to make an impact on the firm. Whether you are interested in Collaboration tools, messaging, performance engineering, hardware or data capture and analysis, there's work to be done. If you are excited to jump in and make a difference, Moody’s could be the place for you!


  • Delivery of effective Messaging and Collaboration solutions as well as creation of associated design and operating documentation
  • Technical knowledge and troubleshooting skills of Office 365, Exchange, PowerShell
  • Perform periodic infrastructure applications assessments and documentation review as part of our application governance
  • Keep up-to-date on current and upcoming features in relevant products and platforms
    Integrating M365 Suite with workflow applications.
  • Effectively and independently take on and manage tasks/work inside multiple projects simultaneously
  • Work seamlessly with other Moody’s IT teams on complex engineering projects
  • Triage of complex technical issues related to messaging and Infrastructure applications and a multitude of other variables in the mix
  • Ability to prioritize and work under pressure is crucial
  • Contribute to the tech strategy and approach for our new ways of working and the future of work


  • Minimum 3-5 years in IT industry in windows based environments
  • Minimum 2 years in a senior engineering role
  • Strong understanding and experience on Microsoft core infrastructure, M365 Technologies
  • Experience with Microsoft Exchange, Azure AD Conditional Access
  • Proficiency with Teams/Exchange Management Shell, O365/Azure PowerShell scripting
  • Ability to be able to document, diagram, and flowchart complex design concepts is a must
  • Strong communication; verbal, written and collaboration skills
  • Ability to effectively present information in both technical and non-technical terms
  • Ability to evaluate solutions from both an engineering and business / end-user perspective
  • Capacity to organize and lead efforts of L3 Collaboration & Mobility Engineering group

The candidate will be joining a very dynamic environment where they will be expected to take on challenges, be able to comfortably multitask, prioritize many different project/daily tasks and deliver on time. The candidate is expected to be able to independently lead projects from start to end (technology research, tool selection, solution design, solution engineering, testing, implementation and hand over to operations).

Innovation and the eagerness to continuously keep up to date with the most cutting-edge technologies are among the key qualities that this candidate must have.


40 hours - Mon - Fri. Shift flexibility is required depending on business requirements. Must be flexible to work additional hours as required to meet project deadlines.

Perform all other duties and responsibilities as required by the immediate manager/supervisor.

Location: Costa Rica office minimum 2 days a week / hybrid

Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies. The salary is one component of Moody’s total compensation package for employees. Other rewards and benefits include the following: Medical, Personal Accident, Life Insurance and Time Off.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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