Sr Business Systems Analyst

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies
•    Minimum six years of hands-on experience in SAP S/4 HANA SD module including configuration, customization and enhancement. 
•    Strong functional expertise of order-to-cash business processes with cross functional integration knowledge and Customer Billing, Credit Management.
•    Experience with global SAP implementations including regions such as US, EMEA, APAC, and LATAM.
•    Experience in SAP integrations (inbound/outbound) with Salesforce (SFDC)
•    Expertise in SAP SD integration with Vertex or similar tax solutions for tax determination and calculation. 
•    Practical experience in designing, customizing, and troubleshooting Global Invoice Templates, including form building using tools like Adobe Forms or SmartForms.
•    Preferred: Knowledge of ABAP and debugging skills; experience in developing and conducting end-user training.
•    Collaborative & Independent Working Style: Proven ability to work independently in fast-paced, dynamic environments while effectively collaborating with business stakeholders, technical teams, and external consulting partners in a global matrix structure.
•    Project & Team Leadership: Strong project and team management skills with experience leading small to medium initiatives, managing competing priorities, and consistently meeting tight deadlines under pressure.
•    Analytical & Solution-Oriented Approach: Excellent problem-solving and analytical abilities to diagnose complex issues, implement effective solutions, and drive continuous system improvements with minimal supervision.
•    Effective Communication & Training: Exceptional communication skills with the ability to translate complex technical concepts into business-friendly language, backed by strong documentation expertise and experience in delivering end-user training across global teams.

Education
Bachelor’s degree in a relevant field (e.g., Information Systems, Business Administration, or related discipline).
Responsibilities
•    Support SAP Finance and SD Functions: Provide end-to-end support for SAP Finance and S/4HANA SD modules, including troubleshooting, configuration, maintenance, and enhancements to meet business needs.
•    Business Process Analysis & Solutioning: Conduct detailed analysis of complex business requirements, translate them into system solutions, and identify opportunities for process improvements and system enhancements.
•    Configuration & Customization: Perform hands-on configuration and customization of SAP S/4HANA SD module; design, structure, and implement solutions aligned with internal standards and business objectives.
•    Workshops & Requirement Gathering: Facilitate workshops and collaborate with business stakeholders to gather and validate business requirements, ensuring accurate documentation and mapping to system functionalities.
•    Functional Documentation & Testing: Create and maintain functional design documents, test cases, and test results; support full-cycle testing activities and address any identified issues or gaps.
•    Reporting & Query Development: Support reporting and data needs by defining specifications, coordinating report/query development, conducting testing, and ensuring data integrity.
•    Training & User Support: Train, coach, and mentor SAP Super Users, Business Process Owners, and Leads; provide guidance to junior staff on user issues and project-related activities.
•    Incident & Request Resolution: Resolve service request tickets in line with SLAs and act as a liaison between the business and technical teams for issue analysis and resolution.
•    Deployment & Post-Production Support: Support the deployment of production applications, manage post-go-live activities, and contribute to successful cutovers and system transitions.
•    Project & Upgrade Participation: Actively participate in system upgrades, enhancements, and project implementations as required, including scoping, estimation, and application support.

About the team
Our SAP (CoE) Center of Excellence is a specialized team responsible for providing strategic, technical, and functional expertise to ensure the successful implementation, enhancement, and support of SAP systems across the organization. The CoE acts as a centralized hub of excellence, enabling standardization, best practices, governance, and innovation across all SAP-related initiatives.
By joining our team, you will be part of exciting work in enterprise systems, digital transformation, and global process optimization.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.