Senior Systems Engineer - Storage and Backup

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 5+ years’ experience managing production solutions in SAN, NAS and Backup technologies in the DELL portfolio of products.

• Strong knowledge and experience of SAN products - PowerMAX & PowerFlex

• Strong knowledge and experience of NAS products - PowerScale & Unity

• Strong knowledge and experience of Backup products - PowerProtect & Avamar

• Support of maintenance of SAN Switches - Cisco MDS

• Working Network Knowledge - TCP/IP, Subnets, DNS etc

• Working Operating Systems - Windows File Share (SMB), Linux (NFS)

• Experience investigating complex issues and performing corrective actions. Highly impactful problem-solving skills, track record in providing recovery leadership.

• Experience working with ITSM systems such as ServiceNow or Jira.

• Client Focused & Solutions Driven

• Exceptional written and verbal communication skills.

• Desired - Bash/Python/Powershell

• Desired - Dashboard with Graphana, CloudIQ

• Desired - Exposure to container-based workloads advantageous.

• Desired - Industry Knowledge/Business Acumen

• Desired - Experience with Git, Github, Azure DevOps or other version control systems.

• Desired - Experience with monitoring tools such as Nagios, Zenoss, LogicMonitor or similar.

Education

• Desired - Graduate degree in any relevant discipline.

Responsibilities

• Storage and Backup Capacity Management

• Implement best practices configuration management, monitoring and security.

• Develop and maintain SoPs and documentation.

• Leads service recovery from major incidents and facilitates mitigation within the SLO targets.

• Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes.

• Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics.

• Drive continuous improvement through the adoption of automation and orchestration.

• Identify opportunities to optimize performance, reliability, and cost.

• Give expert technical advice and solve complex problems.

• Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination.

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Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.