Job Description

Experience Level: Experienced Hire


  • Operations


  • Floragasse 7, 1040, Vienna, AT

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at

This role is responsible for performing investigations, sourcing official company data & documents from official sources for KYC/KYB purposes (as requested by customers and internal teams), assisting internal and external customers with their related requests, conducting data cleanse and matching jobs, communicating to official sources (Registers) to expand our knowledge and coverage. Additionally, working closely with managers on ongoing projects and supporting the team by providing guidance on product/coverage related topics.


  • Handle daily document and data sourcing requests (BCS/KYB Assists) as per existing processes and team best practices and respond to client requests related to those
  • Ensure quality and SLA requirements are fulfilled and team targets are met
  • Support other team members with the research for complex customer BCS/KYB Assists requests
  • Improve existing processes and procedures to enhance the speed and accuracy of our updates.
  • Conduct regular extended research on document/data availability in official sources such as the Company and Commercial registers worldwide to help continuously expand our offering
  • Provide top quality documentation on internal procedures and any information regarding the collection methods, source specifics, document content and data availability
  • Engage in regular review and update of our internal knowledge base and product documentation
  • Assist and support internal and external clients by providing guidance and specific knowledge/expertise on product/country specific topics
  • Conduct data matching/cleanse jobs as requested and defined by internal processes
  • Support the team and management by coordinating, overseeing and advising on Managed Service projects and daily activities
  • Actively participate in the New Hire onboarding and side-by-side sessions
  • Provide support and guidance to junior staff
  • Work with managers on problem solving and further developing the group and efficiencies within the group.
  • Take initiative and handle special projects in coordination with other groups and management.

Qualifications and Personal Attributes:

  • Possession of an undergraduate or advanced degree, preferably with coursework in related fields, is highly advantageous
  • A minimum of 3 years of professional experience in this sector or in similar fields
  • Proficiency in both English and German languages, any additional language is considered a great benefit
  • Proficient in using Windows-based software such as Excel, PowerPoint, Word, etc.
  • Experience with CRM tools is plus
  • Exceptional communication and interpersonal skills
  • A strong desire to excel and contribute effectively to a dynamic team
  • Excellent analytical skills and a persistent approach to problem-solving
  • A keen eye for detail, coupled with the ability to learn new concepts quickly
  • Strong organizational skills
  • Creativity, adaptability, enthusiasm, and a keen willingness to learn
  • Prior exposure to the financial industry, banking, and/or capital markets will be beneficial; Knowledge of KYC/KYB processes and AML regulations is a plus.

Annual base salary gross: €35,200. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies. The salary is one component of Moody’s total compensation package for employees.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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