Salesforce Data Operation Analyst

Opportunity

The selected candidate will expedite data operations work using newer approaches/automation and work on Salesforce and SQL queries

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Responsibilities

• Build and test complex SQL and PL-SQL queries with analytical functions for data analysis
• Create automated solutions for recurring tasks like data compare, golden record identification
• Create efficient SQL queries and run Data Scrubs/updates
• Verification of data correctness and create SQL queries (accounts/contacts/leads/tasks)
• Enrichment of existing records, remove duplicates
• Preparing knowledgebase articles, SOP and runbooks related to Data ops
• Follow ups with downstream teams on Data fixes, scrubs etc.
• Coordinating with SFDC teams for issues with data and with Salesforce application
• Must be able to work independently and within a team
• Work with the OPS team (Account/Contact and other updates)

Required Background

• Relevant experience of 5+ Years working in Salesforce, related reports & SOQL
• Proficient in understanding and creating basic SQL queries
• Good to have experience of SQL Server, MS Access, JIRA, Salesforce SOQL
• Excellent in MS office (Word, Excel, PPT) and other data analysis tools
• Excellent communication skills and stakeholder management
• Strong problem-solving/analytical skills and excellent time management
• Open for rotational shifts, supporting US customers