Product Manager

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

https://kyc.moodys.io/

At Moody’s Analytics Know Your Customer (KYC) / Know Your Supplier (KYS), we solve
problems that matter. We are a cross-functional team of sales and marketing, technology and product
professionals who are all passionate about preventing criminal infiltration of the world’s financial
system and bringing transparency to global supply chains by detecting fraud, terrorism, human
trafficking, and other criminal threats.

We combine the agility, passion, and dynamism of a startup with the strong positioning and stability
of an established institution, providing our people with dynamic career paths and mobility options
across the globe, all while having access to the entire Moody’s network.

We empower our people and are committed to helping them reach their goals.

PassFort gives regulated businesses the tools they need to automate and digitalise
the onboarding, verification and management of their customers - that means
customers can be onboarded in real-time, without ever having met in person. Our
clients save time and money, reduce complexity and improve customer satisfaction.
Moody’s Analytics’ unparalleled expertise in risk, data and analytics means PassFort
is positioned now to serve an even broader range of risk assessment markets (eg.
Credit, Cyber, Climate), and empower customers to make better, faster, decisions.

Responsibilities:

Moody’s Platform enables our customers to take the best decisions, based on unique insights and workflows built on the data available to them. The better the data quality, it’s availability and ease-of-use, the better those decisions will be.

The Appstore team is responsible for building the tools that allow other Moody’s teams and external partners to deliver their data and technology through Passfort. As we scale, the need of new apps and integrations will scale too.

This is a fantastic opportunity to define the strategy and lead on the end-to-end delivery of a squad’s roadmap as they tackle the problem area of integrations. The team is fundamental to our long-term strategy and sits at the core to how we bring Passfort and multiple Moody’s products together.
As an Assistant Director - Product Manager at Passfort, you will set strategies and orchestrate the delivery of your roadmap. You will steer the discovery and delivery processes, collaborating closely with stakeholders to address customer needs and translate challenges into innovative product opportunities. Your role involves shaping and executing prioritized roadmaps, bridging the gap between technical and non-technical stakeholders, and being the primary advocate for Passfort with internal teams, external partners and our customers.

This is an exceptional opportunity to lead, innovate, and contribute to Passfort's and the KYC ( Know Your Customer) unit’s success.
Strategy:
* Work with Product Lead and other product leaders to identify areas of focus and devise Passfort’s strategy.
* Work with Product Lead to define a vision and long-term ambition for your team’s remit.
* Present your team’s strategy to Passfort’s leadership and senior KYC stakeholders.
Discovery:
* Collaborate closely with other product managers to help as they work to uncover customer pain points and translate them into actionable product opportunities for your team.
* Engage with customers and prospects to gain insights into their needs and challenges.
* Identify and validate opportunities aligned with Passfort's and the wider KYC unit’s vision and strategy.
* Work hand-in-hand with UX designers and engineering leads to refine and iterate on solutions.
Delivery:
* Lead the translation of identified opportunities into tangible implementations.
* Support the shaping and executing of prioritized roadmaps for your team.
* Effectively communicate the strategy behind the roadmaps to both internal teams and customers.
* Facilitate continuous communication across teams to track progress, reassess priorities, resolve issues, and ensure efficient delivery.
* Act as a bridge between technical and non-technical stakeholders, driving collaborative conversations and gaining buy-in from all parties.
* Serve as the primary point of contact and advocate for Passfort with customers and internal teams.
* Work alongside UX and engineering leads to prioritise projects and ensure alignment to Passfort’s objectives.

Qualifications:

* Proven experience in product management within a SAAS environment.
* Any experience with APIs and building platforms would be advantageous
* Track record of successfully delivering impactful products.
* Strong strategic thinking and problem-solving skills.
* Excellent communication and stakeholder management abilities.
* Ability to thrive in a fast-paced, collaborative environment.
* Passion for understanding customer needs and delivering exceptional user experiences.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.