Operations Analyst

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 4-6 years of business process or business analysis experiences with strong analytical and problem solving skills
• Ability to interact comfortably with different levels of management and articulate/present issues clearly and succinctly. Ability to facilitate, negotiate, and resolve interpersonal or inter-team conflicts
• Self-motivated with the ability to meet tight individual and/or group deadlines
• Team player with strong ability to adapt to change quickly and to balance multiple priorities
• Outstanding interpersonal skills with the ability to reach across organization to obtain information
• Highly organized and efficient, with an attention to detail and excellent communication skills
• Strong knowledge of MS Excel (VBA, macros, VLookups, etc.), Word and PowerPoint required; Access preferred
• Knowledge of Moody’s rating systems, analysis tools and operational processes a plus.

Education

• Undergraduate BA/BS degree in business, finance/economics, management or similar field.

Responsibilities

• Interact with rating analysts globally to support end-to-end rating activity.
• Participate in cross-functional projects related to the end-to-end MIS ratings process, business transformation initiatives or evolving regulatory requirements.
• Support efforts to standardize operational business processes and enhance operating efficiency.
• Assist with performing root cause analysis, remediation and process improvements to strengthen operational controls and enhance business processes.
• Proactively develop Subject Matter Expertise on Rating Processes as well as Policies, Procedures and Guidelines.
• Provide daily support to Moody’s Global Rating Groups as well as Operations, Data and Controls by liaising with the analytical community and other Moody’s teams (e.g. ROC and MIT) to resolve any requests or questions.
• Assist with generating senior management reporting and validating that reports are complete, accurate and produced on time.
• Support the team with new initiatives, including assisting the team to ensure successful implementation and transition to Business As Usual, where applicable.
• Provide daily support for the RTS team and senior managers, including maintaining status reports; tracking issues, risks, and dependencies; generating performance metrics as well as Standard Operating Procedures, etc.
• Collaborate with team members to develop and update supporting content and training materials (e.g. communications, Guidelines, FAQ’s, presentations, etc.)

About the team

The Regulatory Support and Controls (RSC) team in MIS Operations is responsible for the execution, support, remediation and controls of processes and enabling technology that support the end-to-end credit rating process and regulatory-mandated processes.
This is a key role that will provide project management and tactical business process re-engineering that is critical to the execution of Moody’s Ratings strategies for the Quality Assurance (QA), Analyst Helpline and Control Testing teams.
#LI-Hybrid

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.