Learning and Development Program Manager & Facilitator - Bangalore | Gurgaon - 23280BR

Moody's (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody's combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com.
Moody’s Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources, that operationally support our business units. Exceptional Shared Services teams are vital to the international success of our business.

Department

Talent & Org Development (732020)

Job Description

Role
» Consult with Lines of Business (LoBs), HR stakeholders and global Learning and Development team to assess training needs and appropriately plan design strategy, and assess overall effectiveness.and impact of learning
» Design global Leadership and Diversity and Inclusion (DEI) programs for MCO leaders and employees (e.g., core leadership programs, talent acceleration programs for diverse and high potential audiences, etc.) to support the successful implementation of business objectives and strengthen Moody’s talent pipeline
» Create engaging and enriching learning experiences that have a high degree of “stickiness” and applicability to participants’ role as Moody’s leaders around DEI
» Instructional design work includes establishing learning objectives and creating high-quality content to meet those learning objectives, utilizing a broad range of training modalities including classroom, in-person webinars, on-demand webinars, e-tutorials, and blended programs
» Manage end-to-end delivery of programs including project planning, partnering with internal stakeholders and external vendors, developing communications, program tracking, assessment and reporting
» Facilitate leadership development programs, presenting credibly to all participant levels, including senior-level audiences
» Apply subject matter knowledge to continously improve programs design
Key Responsibilities
» Work with key stakeholders and identify target audience’s training needs
» Develop positive relationships with L&D colleagues, Global Learning team members, and internal stakeholders (HR Regional/Talent Partners, HRIS, Corporate Communications, Legal, etc.) to deliver a best-in-class product
» Develop business success criteria and key metrics
» Articulate learning objectives and create content that matches them
» Develop exercises and activities that engage the learner and use supporting material/media (audio, video, simulations, role plays, games etc.) that enhance the learning process
» Apply tested instructional design theories, practice and methods
» Assess learner’s performance and implement assessment instruments to measure and report on learning transfer
» Develop project plan, communications plan, stakeholder plan to effectively manage program delivery
Specialized Skills
» Extensive knowledge and experience in learning and development principles, practices and frameworks (e.g., Emotional Intelligence/EQ, GROW, Situational Leadership, continous feedback, etc.)
» The ability to design engaging modules using Microsoft PowerPoint
» The ability to distill data using Microsoft Excel and present analytics and insights using Microsoft PowerPoint
» Familiarity with Learning Management systems: CornerStone
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Qualifications/Skills
» Bachelor's degree with qualifications in business, organizational psychology, instructional design, adult learning, multi-media technology (Master’s degree in business, HRD, OD or I/O preferred)
» 7-10 yrs experience in designing and managing leadership development programs, preferably in a Fortune 500, financial services or technology environment
» Knowledge of adult learning theoring, instructional theory, including assessments
» Program management experience designing, delivering and measuring the impact of leadership development curricula
» Experience faclitating leadership programs from new to mid- to senior level audiences, including high potential and talent acceleration programs; Experience in high potential DE&I leadership programs a plus
» Outstanding team collaboration and stakeholder management; experience working in a global team a plus
» Demonstrated ability to drive change and influence the adoption of new ideas
» Excellent project management and organizational skills
» Excellent written and oral communication skills
» Critical thinking skills
» Ability to prioritize and manage multiple simultaneous deadlines
The Department / Team
Global Learning & Developmen team has a dual remit to
1. Provide training curricula to drive professional knowledge and skill development for MCO staff; and
2. Develop and manage training initiatives to drive execution of MCO strategic priorities.
The Global Learning and Development team includes a global team that:
» Develop content and facilitate training sessions
» Design and create e-learning modules
» Drives knowledge transfer initiatives in support of MCO projects
» Partners with Line of Business (LoB) teams to assess and address emerging requirements
» Manages the Learning Management System (Knowledge Portal)
» Administers learning logistics (course set up, attendance tracking, reporting)





Qualifications

Working at Moody’s
We have impact. So will you.
The views of each Moody’s employee matter and, collectively, those views contribute to our ability to serve credit-sensitive markets worldwide. Diverse opinions are encouraged and leverage the depth and breadth of experiences that our employees bring to work each day. We expect Moody’s employees to be accessible and collaborative and, in return, Moody’s offers a work environment that promotes intellectual curiosity, analytical rigor and collegiality. Our people and our environment uphold our core values of integrity, insight, intellectual leadership, inclusion and independence.
Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $3.0 billion in 2013, employs approximately 8,400 people worldwide and maintains a presence in 31 countries. Further information is available at www.moodys.com
EEO Language
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or any other characteristic protected by law. For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance and, for all other applicants, qualified applicants with criminal histories will be considered for employment consistent with the requirements of applicable law.
Securities Trading Policy (STP)
Candidates receiving an offer to join Moody’s Investors Service or Moody’s Shared Services shall be required to disclose their securities holdings and those of their family members as defined by Moody’s Policy for Securities Trading. Such holdings will be reviewed by the hiring manager during the offer process to identify any potential conflicts of interest. Moody’s Human Resources department shall inform the prospective employee of any potential conflicts and remediation actions required. Any formal offer of employment is contingent upon the Candidate’s agreement to comply, in advance of employment, with remediation requirements identified by Moody’s.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.