This individual will work collaboratively with MIS analysts, senior internal personnel, and with the application development team to distill complex business problems into elegantly designed solutions for internal analytic tools and systems used as part of the ratings process. This individual will work with internal users and stakeholders to iterate on and validate designs using standard UX tools – personas, workflows, wireframes and prototypes. In addition, this individual will support the work of the development team by helping them bring solutions to life – communicating both business and design requirements. This individual should be comfortable wearing multiple hats as needed within our cross-functional team of BAs, designers and software developers.
Translate findings into usable, useful, effective and efficient user experiences within and across the analytic system
Work with stakeholders to develop workflows, personas, low and high-fidelity design assets, interactive prototypes, and design specifications.
Designs, creates and delivers quality requirements of all types – business, stakeholder, functional, non-functional and transition - for software solutions.
Act as a liaison with internal teams to ensure understanding of the requirements and recommend proposed solutions
Participate in cross-functional teams as a subject matter expert to support system enhancements, as well as on new development as either the primary Designer or collaborating with other Designers and Business Analysts
Bachelor’s degree (or equivalent) in a related field required.
6- 10 years of experience as a UX Designer and/or Business Analyst in a role related to business process, workflow or process analysis in the financial services industry
Experience creating mock-ups and interactive prototypes to communicate and visualize solutions required.
Knowledge of prototyping tools like Axure.
Front-end (Angular, React, HTML, CSS, JS) experience preferred
Excellent problem solver and independent thinker who can create innovative solutions
Strong organizational skills, attention to detail and the ability to manage multiple projects with tight deadlines.
Experience in an Agile development environment a plus
Excellent oral and written communication skills and ability to effectively communicate with both business and technology stakeholders.
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