Senior Technical Writer - London - 16170BR

Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $4.4 billion in 2018, employs approximately 13,100 people worldwide and maintains a presence in 42 countries. Further information is available at www.moodys.com.
Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today’s business leaders confidently navigate an evolving marketplace.

Department

Bureau van Dijk is a Moody's Analytics company.

We capture and treat private company information for better decision making and increased efficiency. Our flagship product Orbis delivers information on over 310 million private companies – it’s the world’s most powerful comparable data resource on private companies. We show what companies do, how they’re performing, the people that run them, and who owns them.

Our solutions are used by companies, governments and the public sector, academics, financial institutions and professional service firms across the globe. They use them for many different types of projects, all with a common theme - efficiency. Our markets include: credit risk, compliance and financial crime, supplier risk, tax and transfer pricing analysis, data management and business development and strategy.

Job Description

  • Write and edit end-user, administrator, installation, internal and integration documentation for paper, multimedia or web-based publication to help users understand and use Bureau van Dijk solutions

  • Additionally, conduct interviews with various users and technical staff to gather data for documentation and collaborate with members of cross-functional teams to improve documentation products.

  • Create FAQs, technical white papers, flowcharts, diagrams, help using Walkme and other miscellaneous support documents.

  • Translate technical information into user support manuals, web-based documents and walkme material for nontechnical and technical users.

  • Work with development to help create meaningful system messages for the user interface.

  • Collaborate with members of cross-functional teams.

  • Ensure all documentation and help material conforms to the company's quality assurance standards.

Qualifications

  • Technical writing experience, or help desk/user support experience that would provide the necessary experience to write material.
  • In addition to the Technical Writer qualifications, a Senior Writer works with the Manager to plan the approach and schedule for a project, then successfully executes on the plan.
  • Is able to successfully complete a "from scratch" documentation project and write in a plain English friendly style

  • Experience of technical products and the ability to learn fast.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.