Product Manager - New York - 15303BR

Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $4.4 billion in 2018, employs approximately 13,100 people worldwide and maintains a presence in 42 countries. Further information is available at www.moodys.com.
We are seeking a Product Manager to support the Content Distribution team with the product development of our Excel Add-In platform and supporting infrastructure. Our Excel Add-In platform enables our customers to access our vast suite of data products through Microsoft Excel. This is a technical and customer facing role. Responsibilities include defining standards for platform features, defining infrastructure needs to support our suite of products as well as interacting with and supporting customers. This role will work closely with our engineering teams to execute on business requirements.
  • Take ownership of identifying business needs through market and customer workflow research and internal requirements gathering
  • Define standards to support the needs of the suite of data products available via the platform
  • Write user requirements for an agile development process
  • Work closely with engineers to execute on business requirements and provide technical design perspective
  • Liaise and work with internal partners to promote the platform internally
  • Provide in-depth technical support to customers
  • Demonstrate product to internal and external users
  • Develop and maintain internal and external collateral
  • Conduct product training and provide product updates to internal stakeholders and customers
  • Conduct in depth data analysis and cleaning to ensure data quality
  • Proactively identify meaningful process and infrastructure improvement opportunities
  • Assist with customer workflow research to inform new product opportunities and requirements
  • Assist with researching technology trends in the Financial Services industry

Qualifications

Required

BA/BS in Computer Science, Engineering or any related technical field.
- 3-5 years experience, preferably at a financial institution or technology setting.
- Strong Microsoft Office Suite skills with particular expertise in Microsoft Excel.
- Experience with developing and supporting software products.
- Experience with software packaging and distribution at large financial institutions preferred.
- Experience with Agile development processes.
- Strong knowledge of data bases and experience with Microservices/Service Oriented Architecture
- Experience with SDKs and API Toolkits.
- Strong track-record demonstrating critical thinking, resourcefulness and initiative.
- Strong customer focus.
- Excellent communication (verbal and written) skills, strong analytical and presentation skills.
- Exceptional organizational and planning ability.

Preferred

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Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com.. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. For New York City positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the New York City Fair Chance Act. For all other applicants, qualified applicants with criminal histories will be considered for employment consistent with the requirements of applicable law.

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Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.