HR Service Associate - Onboarding (short term role) - New York - 14099BR

Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $4.2 billion in 2017, employs approximately 11,900 people worldwide and maintains a presence in 41 countries. Further information is available at
HR Connect - Human Resources
The Onboarding Associate is responsible for the successful and smooth onboarding of new employees, from offer letter generation through new hire orientation. Specific operational processes include offer letter generation, I-9 processing, background checks, document retention and upkeep, new-hire orientation, etc.

*Please note that this is a short term 6 month role with potential for extension

Employment Contracts and Offer Letters
  • Create offer letters for new hires based on offer letter templates.
  • Perform maker / checker quality checks on offer letters created by other associates.
  • Deliver and track receipt of returned offer letters.
  • Maintain accurate templates / partner with internal stakeholders to adjust and/or revise when necessary.
Background Checks
  • Track and coordinate background check submissions to Moody’s background check vendor.
  • Provide real-time reporting of candidate application to Recruiting Operations Manager and Recruiters and follow-up with potential new-hires and Recruiters to help resolve discrepancies.
  • Meet with new employees and ensure accurate completion of I-9 documentation.
  • Retain and execute Moody’s I-9 document retention process and ensure compliance with US laws.
Document Retention & Audits
  • Scan new hire paperwork into Moody’s system of record in a timely manner.
  • Conduct data and process audits as needed to keep Moody’s in compliance with internal policies and standards.
New Hire Orientation
  • Coordinate and deliver employee new hire orientation for new hires in the region.
  • Ensure new hire orientation materials are maintained and accurate.
Other Responsibilities
  • Maintain accurate status and tracking of new hire data via a Sharepoint portal. Provide updates to recruiters as needed.
  • Work with team members to improve internal processes and enhance the positive new hire experience.
  • Lead adhoc projects to improve quality and efficiency across the employee onboarding experience as needed.
  • Input new hire data into HRMS system.
  • Perform quality checks on offer letters created by other HR Service Associates Support employee lifecycle changes such as new hires, transfers, and change in working hours, compensation adjustments, etc.



  • Excellent customer service skills; HR Call Center environment experience preferred
  • Excellent written, oral, and interpersonal communication skills
  • Attention to detail and ability to work independently
  • Ability to handle multiple concurrent tasks and changing priorities
  • Strong collaboration and teamwork skills
  • Experienced in processing workflow, transactions and data changes using SAP/SuccessFactors, Kenexa 2XB or similar HRMS and/or Applicant Tracking System
  • Knowledge of ServiceNow or other case management systems
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. For New York City positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the New York City Fair Chance Act. For all other applicants, qualified applicants with criminal histories will be considered for employment consistent with the requirements of applicable law.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.