Associate Product Specialist - Hong Kong - 13575BR

Our team drives engagement through insightful interactions with our clients. We generate value and confidence in our products and solutions ensuring high levels of retention and satisfaction. Through relationships we bring the voice of the customer to the center of MA’s business strategies. We strive to be the model of collaboration and partnership with our colleagues and we create an environment that engages and inspires individuals.





D – Deliver Insight



R – Retain Clients



I – Invest in our People



V – Voice of the Customer



E – Engage and Collaborate





This role is responsible for providing sales support by assisting with client demonstrations, training and on-site visits to increase sales and customer satisfaction.





· Responsible for providing sales support by assisting with client demonstrations, training, and on-site visits to improve sales and customer satisfaction.



· May be involved in both pre- and post-sales efforts.



· Support sales in generating leads for new opportunities.



· Work with sales professionals to identify research clients to provide added guidance on the effective use of Moody's products.



· Develop and produce client usage reports.



· Provide training as needed and requested from clients.



· Provide telephone assistance to clients requesting advice on product usage.

  • Some travel may be required.
Sales & Customer Svcs

· Bachelor's degree in economics, finance or business administration preferred.






· 2+ years’ experience in client services, preferably at a financial services institution.






· 1 year experience in sales or sales support.






· 1-2 years product training experience a plus.






· Ability to manage own schedule.

  • Excellent communication and interpersonal skills.
Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $3.5 billion in 2015, employs approximately 10,400 people worldwide and maintains a presence in 36 countries. Further information is available at www.moodys.com.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.