Job Description

Experience Level: Experienced Hire

Categories:

  • Sales & Marketing

Location(s):

  • One Canada Square, Canary Wharf, London, E14 5FA, GB

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

This is a customer-facing business development role, servicing some of the largest and most strategic customers of Moody’s, with a focus on the broker and reinsurance sector.

This role is part of Moody’s Strategic Account Program and provides global support, financial and business analysis to the Global Business Directors (GBDs) in a highly complex environment. The mission of this position is to act as a business partner to the GBD in driving significant business growth, to facilitate strong collaboration within the global account teams, and to maximize Moody’s impact and value to the customer in executing a long-term partnership strategy.

The GBC acts as both a business and strategy manager, responsible for collecting, analysing, tracking and presenting global account metrics, conducting periodical account reviews, facilitating regular global account community conversations, and supporting the global account team to hyperperform.

As a relationship manager, each GBC articulates and distributes communications on account-specific tactical and strategic initiatives, high-level and long-term strategy, and the constant improvement of the customer experience.


Major responsibilities include:

  • Support the GBDs to grow and retain revenue, and actively grow the enterprise pipeline
  • Execute approximately 80% of time on client related activities and engagements - including development of global account strategy, tracking of sales pipeline and renewals, preparation and follow-ups for client engagements, development of thought leadership, and in-person customer meetings and events
  • Participate approximately 20% of GBD’s client meetings.
  • Be pro-active and responsible for promoting collaboration across regions and OUs, helping escalate and resolve issues and elevating relationships.
  • Act as global point of contact on behalf of the GBD with the virtual team across Moody’s in the form of global team meetings and calls, communications and in support of the global strategy for the customers.
  • Own and lead the account planning process with the GBDs and actively develop best practices for global enterprise account management.
  • Conduct business and strategy analysis, financial analysis and budget forecasting of data provided by the Operations team.
  • Research and profile customer organizational structures and areas of focus for C-suite engagement.
  • Serve as core knowledge resource to the GBD, virtual team, peers and team members.
  • Provide customers and Moody’s senior leadership with an enterprise view of customers and solutions that resonate with customers, across all OUs.
  • Deliver insight, analysis and support to the GBD in commercial, strategic partnership conversations with key accounts in the form of proposal support for new opportunities, analysis and planning for renewals, strategy and thought leadership sessions.
  • Bring the voice of the customer back into Moody’s by assisting the GBD in feeding back key concerns of our customers to Moody’s senior leadership to help Moody’s adapt to our customer needs, applying our learning to other accounts within the sector.

Qualifications

  • Masters degree in Business Administration (or Bachelor's degree in related field plus five years experience)
  • Business and re/insurance industry knowledge
  • Prior experience in a strategy or business operating role within a top tier company
  • Established ability to think creatively and strategically on complex business issues of significant impact within an organization
  • Demonstrated ability to work effectively with multiple stakeholder groups and global, cross functional teams under time pressures and changing priorities
  • Proven project management skills and experience in decision making in uncertain situations with high time pressure
  • Effective partnering and inter-personal skills to interface with customers, key stakeholders, executives, subject matter experts across client
  • Strong capabilities in MS office products: Excel, PowerPoint and MS Word
  • Requires steep learning curve and great curiousity, strong entrepreneurship as well as excellent verbal and written communication skills

#LI-WB1

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Application Instructions

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