Director - Experience Designer

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 3-5 years of professional UX/UI design experience, designing complex enterprise, B2B, or data-intensive platforms
• Demonstrated experience in automating design-to-code workflows using AI-assisted tools (e.g., Figma Dev Mode MCP, GitHub Copilot, v0, Cursor)
• Demonstrated ability to influence product direction, design strategy and roadmap prioritization through data-driven, customer-centric insights
• Strong cross-functional communication and collaboration skills — comfortable working alongside senior product, engineering marketing, strategy and GTM stakeholders
• Experience in evolving a design system to ensure consistency, scalability, and seamless integration with engineering
• Expertise in translating complex workflows, datasets, and analytical tools into highly usable, intuitive product experiences
• Strong proficiency in Figma, FigJam, and modern prototyping tools; experience contributing to and evolving design systems
• Skilled in user research, usability testing, and iterative design based on data, feedback, and business requirements
• Proven ability to design and deliver data-driven user experiences, including GenAI-enabled features (e.g., natural language queries, smart summaries, embedded assistants)
• Confident working at the intersection of design and engineering, with a strong understanding of front-end technologies
• Excellent communication and cross-functional leadership skills; able to advocate for design-led, AI-first approaches across teams

Education

• Bachelor’s Degree or higher attained

Responsibilities

• Design and deliver user-centered experiences for casualty insurance analytics products
• Lead the design of end-to-end experiences—from early concept through prototyping, testing, and final delivery—for our casualty insurance analytics products
• Translate complex insurance and risk data into intuitive dashboards, workflows, and visualizations that enable insight and action.
• Design and prototype GenAI-powered features such as natural language queries, smart summaries, embedded assistants, and predictive UI patterns
• Conduct user research and usability testing to validate design decisions and continuously iterate based on feedback
• Work closely with product managers and engineers to translate requirements into practical design solutions that balance functionality, performance, and usability
• Contribute to the evolution of Moody’s design system, advocating for consistency, accessibility, and modern design standards
• Deliver responsive, production-ready design specifications and assets to engineering teams, and support implementation with reviews and feedback loops
• Champion and implement AI-assisted design-to-code processes, automating the translation of design files into production-ready code
• Advocate for the value of design thinking, AI-driven innovation, and user-centricity across the organisation
• Continuously explore and experiment with new AI tools, workflows, and techniques to improve design quality, speed, and impact

About the Team

Our Casualty Insurance Solutions team is responsible for developing innovative, data-driven products that help insurers unlock deeper insights into liability risk, claims dynamics, and portfolio profitability.

- Contribute to the launch and growth of Moody’s new casualty insurance business segment

- Help customers quantify emerging liability risks and integrate advanced analytics into their workflows

- Be part of a collaborative, forward-thinking group shaping the future of casualty insurance technology

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.