Data Operations Associate (Specialist II - Release Management)

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• Clear written and verbal communication skills. Excellent attention to detail and ability to complete repetitive processes with no error. Strong administrator or process orientated/driven with excellent administrative skills
• Willing to accept new challenges. Demonstrates flexibility with last minute changes in commitments and deadlines.
• Places interest of the team above individual self-interest. Contributes positively to the team even under pressure or when performing routine and/or administrative tasks.
• Continue to develop broad based knowledge of financial instruments, terminology, and related business practices – intellectually curious/engaged with what the team does
• A strong customer focused orientation with the drive and passion required to achieve results and assume customer satisfaction
• Competency in Microsoft Office (Outlook, Excel, Word and PowerPoint)
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use. 

Qualifications

• Undergraduate/first-level degree (E.g. Bachelor’s degree or equivalent experience)
• Entry level position.  Some relevant work experience and/or relevant internship experience preferred. 

Responsibilities
On a day to day basis, you’ll be verifying the data, content and regulatory disclosures in all press releases to ensure they are accurate and follow all applicable guidelines and procedures; identifying any issues and discrepancies for follow up, before releasing the press releases to our websites and the market in a timely manner.

• Monitor designated mailboxes to ensure timely and effective handling of requests.
• Facilitate resolutions to technical issues and/or more complex inquiries; and promptly and efficiently escalates conflicts/problems
• Track and monitor tasks and discrepancies
• Build positive relationships with clients and business partners e.g. the Communications, Information Technology and Compliance teams to ensure customer satisfaction and to deliver a high level of service across high volume of transactions.
• Demonstrate an increasing awareness of procedures, guidelines and regulatory requirements as it pertains to their job function by asking relevant questions.
• Provide back-up coverage for designated associate in the event of absence and holidays to ensure seamless and global service to GMO clients.

This job description is a guideline to assist you in your duties and is not exhaustive. Because of the evolving nature and changing demands of our business this job description may be subject to change. You may, on occasion, be required to undertake additional or other duties within the context of this job description, and according to the needs of the business. 

About the Team
The Release Management team is responsible for ensuring the vital final verifications on press releases, ratings and relevant disclosures are completed before publishing to the Moody’s websites and the wider market. The team works together to support different lines of business globally in disseminating this information, whilst ensuring compliance with global regulatory requirements and that internal control processes are followed.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.