Customer Engagement Support Intern

About Moody’s

Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions, and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress.

Overview

Join our dynamic Solutions Delivery team as an intern and contribute to delivering impactful solutions to our customers. You’ll work with Orbis, our comprehensive company information database, to identify and extract key data points. Your multilingual skills will help bridge communication across teams and geographies.

Key Responsibilities

• Company Matching: Manually match companies from customer portfolios to entries in the Orbis database.
• Data Extraction: Use Moody’s Analytics tools to identify company candidates and extract relevant data points based on customer scenarios.
• Translation: Translate documents and materials between Japanese, English, and Chinese.
• Documentation: Create concise internal documents to ensure alignment across the Solutions Delivery and related teams.

Qualifications

• Bachelor’s or Master’s degree (or currently enrolled as an undergraduate/graduate student)
• Strong writing and communication skills
• Language Proficiency:
  • Japanese: Native
  • English: Business level
  • Chinese: Business level (preferred)
• Availability: Minimum 3 working days per week
• Onsite: Willingness to work from the Tokyo office at least once a week
• Commitment: Preferably available for more than 1 year (2 years ideal)
• Eagerness to learn and grow in the data integration domain
• Professional traits: Accountable, diligent, organized, punctual, and honest