Contract Specialist

Skills and Competencies

• Minimum 3 years contract-related experience, preferably in a procurement, finance, legal or sales support role
• Highly organised, with the ability to multitask and prioritise in a fast-paced, deadline-driven environment
• Extremely detail-oriented and meticulous
• Strong teamwork and customer service orientation.
• Highly responsive and proactive in issue identification, communication, and managing expectations.
• Highly motivated and results driven.
• Excellent verbal and written communication and interpersonal skills; ability to build relationships.
• Demonstrates good judgment in problem-solving and issue escalation.
• Highly proficient in Microsoft Word, Outlook, Excel and PowerPoint.
• Experience working with Salesforce CRM and/or Apttus is strongly desired.
• Fluency in English (spoken & written) is essential. For EMEA-based positions, other European languages would be advantageous.

Education

• Undergraduate/first-level degree (e.g., bachelor’s degree) in finance, business administration, information systems, management, or other relevant area

Responsibilities

• Manage the end-to-end contract process for renewals and new business, supporting a dedicated team of sales representatives and acting as the primary point of contact for contract strategy, drafting, and execution processes.
• Participate in regular pipeline review sessions with sales team to advise on optimal commercial approach, set expectations, and proactively address potential contractual risks and challenges that might delay or complicate signature.
• Analyse account information, license parameters, and contract terms with extreme attention to detail in order to support the sales team with proposals for pricing, cross-selling, and/or renewals.
• Independently draft all Tier 1 (<$500K or $250K for software) sales contracts in accordance with internal policies and best practices while crafting win/win solutions that meet the needs of both the business and the client.
• Exercise judgment throughout the contract drafting & negotiation process to resolve issues and ensure compliance with Sarbanes-Oxley controls.
• Maintain accurate client data throughout CRM and different systems, ensure pricing and allocations are correct, and document pertinent transaction details.
• Ensure consistency and accuracy for all stages of the sales cycle.
• Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices.