AVP Mgr-Digital Content & Brand Exp

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Responsibilities

• Lead and elevate our Costa Rica design team, blending creative excellence with an AI-driven mindset to enhance the Moody’s brand experience
• Bring a strong design sensibility to guide conceptual and visual development, ensuring all work meets Moody’s high standards for visual craft across typography, layout, motion, and digital experiences
• Define and communicate a clear strategic vision for the Costa Rica design team that aligns with broader business objectives and brand goals, developing a multi-year roadmap for team growth and impact
• Lead, coach, and mentor a multidisciplinary team of designers, fostering a culture grounded in positivity, curiosity, collaboration, and continuous skill development.
• Integrate AI technologies and workflows to enhance creativity and efficiency, encouraging the team to experiment with new tools and serving as an advocate for AI-enabled design practices
• Lead presentation design across the company, setting a high standard for internal communications, executive-level presentations, and internal/external events.
• Partner with product and business leaders across the globe to define how design can drive key business metrics and translate complex information into visually engaging creative
• Establish and oversee team processes and project prioritization to ensure high-quality, on-time delivery and support long-term, scalable growth

Skills and Competencies

• Required: 8+ years of experience in visual, digital, product, or brand design roles with a portfolio demonstrating strong design craft, strategic thinking, and high-quality execution
• Required: 5+ years of experience leading or managing designers, with a strong leadership presence and the ability to motivate and inspire teams
• Required: Proficiency with a modern design and productivity toolset, including:
  • Adobe Suite (Illustrator, InDesign, Photoshop)
  • Microsoft Suite (PPT, Word, Excel)
  • AI tools (Copilot, Claude, image and video generation, workflow optimization)
  • Project management workflow tools (e.g., Airtable)
  • Basic sense of motion graphics and Figma
• Required: Excellent communication skills with a collaborative, empathetic approach and the ability to excel in fast-paced, evolving environments
• Preferred: Experience working within a global or matrixed organization
• Preferred: Background with enterprise design systems or in B2B brand environments
• Preferred: Proven experience building or scaling design teams

Education

• A Bachelor’s degree in a related field or equivalent practical experience is required for this role

About the team

Our Digital Content and Brand Experience – Design team is responsible for setting the creative vision and delivering design excellence across the organization. By joining our team, you will be part of exciting work in applying cutting-edge technology and AI to solve critical business challenges. You will help position the design team as an indispensable strategic partner, demonstrably improving the quality and speed of creative delivery while shaping a modern, human-centered Moody’s brand.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.