Asst Dir-QA Analyst

Skills and Competencies
•    6+ Experience in quality assurance or customer support role troubleshooting web-based software
•    Solid understanding of the software development lifecycle
•    Proficient in software to track work progress and to submit, track, and manage defects (Jira, Rally or similar)
•    Excellent written and verbal communication skills
•    Effective time management, problem solving and decision-making skills
•    Ability to work well under pressure, respond to tight deadlines and exercise excellent judgment in setting priorities for own work, and the work of the team
•    A self-starter, solution-oriented team player with leadership skills
•    Detail orientation with desire to deeply understand the subject matter and user flows
•    Ability to work in effectively with distributed teams
•    Familiarity with financial or banking software is preferred

Education 
Bachelor’s degree in computer science, Information Technology, or related field preferred. 

Responsibilities
•    Designing, writing, and executing functional tests. 
•    Assisting in the design and prioritization of a maintainable and robust test automation framework as well as the analysis of automation results. 
•    Assisting with clarification of functional and non-functional requirements.
•    Using bug tracking systems to submit, track and manage defects.
•    Analyzing test results across the full stream and provide meaningful reports
 to project team.
•    Maintaining software testing artefacts and will use queries to create test data and analyze results.
•    Coordination with other testing resources, track and ensure coverage for each software release in all focus areas, including manual and automated testing.
•    Process initiation and execution improvements for the QA phases of the SDLC and will be expected to use tools to work efficiently including available and relevant AI.
•    Mentoring team members and will fill QA lead role on a stream for a small team.
•    Performing detailed project planning and project management support including work breakdown structure, estimates, timelines related to QA tasks, status reporting and project closeout specific to testing.

About the team
The Lending Solutions organization develops and implements client-specific solutions to become a strategic partner to banks in activities supporting the end-to-end Lending value chain and asset classes. The Quality Analyst will serve as a member of the quality management team (QMT), focusing on testing and usability of complex software products that are used by client-facing teams to develop and deploy lending solutions. As a member of our team you can expect to work on testing new modules and products, as well as responding to client-reported issues or concerns, to enable our customers to get maximum value from our products.