Director, Tech Advisory, Insurance Business Unit

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

The Director, Digital & Tech Advisory is a senior leader within Moody’s Insurance Business Unit, driving digital transformation and innovation across the global insurance and reinsurance ecosystem. 

In this role, you will help clients modernize their core insurance processes from policy and claims to digital customer experience  leveraging Moody’s Intelligent Risk Platform (IRP) and broader data, analytics, and technology capabilities. You will lead high performing, cross functional teams to deliver complex transformation programs, combining strategic vision with disciplined execution. 

Working with C-suite stakeholders including CIOs, COOs, and Heads of Digital you will shape modernization strategies, design implementation roadmaps, and oversee delivery of scalable solutions that improve efficiency, enhance customer experience, and enable data driven decision making. 

This is both a strategic and hands on leadership role. You will champion agile delivery excellence, foster technical and operational innovation, and ensure program governance and stakeholder alignment across multi country engagements. 

With a focus on digital insurance transformation, core system modernization, and data driven decision enablement, you will play a key role in helping clients adapt to evolving market, regulatory, and technological landscapes. 

Key Responsibilities 

• Client Advisory & Engagement 
  • Lead digital and technology transformation engagements across insurers, reinsurers, brokers, and alternative capital providers. 
  • Collaborate with senior executives to define transformation roadmaps, digital strategies, and business case alignment. 
  • Manage C suite and ExCo level relationships, presenting complex delivery updates and value realization plans. 
  • Represent Moody’s at industry forums and conferences, showcasing Moody’s leadership in insurance technology and transformation. 
• Digital Workflow & Transformation Delivery 
  • Redesign and modernize insurance workflows across policy, claims, billing, and customer engagement. 
  • Oversee implementation of multi brand, multi country programs leveraging Moody’s IRP, Guidewire, Fadata, or similar technologies. 
  • Drive agile delivery excellence — ensuring sprint planning, backlog prioritization, and release governance align to client goals. 
  • Establish frameworks for scalable, repeatable delivery models that can be leveraged across clients and geographies. 
• Programme Leadership & Governance 
  • Lead multi disciplinary teams (30–50+) across business analysis, development, testing, and change management. 
  • Oversee program budgets (£5M–£10M+), ensuring delivery against agreed timelines, KPIs, and benefits realization. 
  • Drive quality assurance, risk management, and stakeholder governance throughout the program lifecycle. 
  • Manage vendor and partner relationships, ensuring alignment with Moody’s standards and client expectations. 
• Business Development & Growth 
  • Partner with Relationship Management and Sales teams to identify and shape new transformation opportunities. 
  • Contribute to proposals, pricing models, and pursuit strategies by articulating technology led business value. 
  • Build executive trust and position Moody’s as a strategic partner for digital and data transformation initiatives. 
• Team Leadership & Development 
  • Lead, mentor, and grow a cross functional team of technical and delivery professionals across multiple geographies. 
  • Establish a culture of collaboration, agility, accountability, and innovation. 
  • Provide coaching, clear objectives, and continuous development aligned to Moody’s leadership principles. 
  • Promote diversity, knowledge sharing, and continuous improvement within the broader Advisory community. 

Qualifications 

• Bachelor’s degree required; Master’s or MBA preferred. 
• 12–15 years’ experience in insurance, consulting, or technology transformation. 
• Proven leadership of large scale digital transformation programs and multi country delivery teams. 
• Deep understanding of insurance systems and processes (Policy, Claims, Billing, CX). 
• Experience with platforms such as Guidewire, Fadata INSIS, Duck Creek, or similar enterprise solutions. 
• Familiarity with cloud based architectures and SaaS delivery models preferred. 

Skills & Competencies 

• Expertise in digital transformation delivery, Agile and SAFe methodologies, and programme governance. 
• Strong insurance domain knowledge especially in auto, property, and claims operations. 
• Excellent stakeholder management and communication skills, including C suite engagement. 
• Demonstrated ability to translate business strategy into executable programs with measurable outcomes. 
• Experience managing vendors, distributed teams, and global delivery environments. 
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use. 
• Motivated by driving innovation, improving client outcomes, and leading high impact change. 

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.