Director - Strategic Programs & Operations

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Limited Duration or secondment: Q4 2025 to Q1 2027

Skills and Competencies

• Proven experience in insurance, risk management, or financial services, ideally in a leadership or strategic support role managing multiple strategic initiatives simultaneously
• Strong project management and organisational skills, with the ability to coordinate complex initiatives across multiple teams using influence
• Exceptional problem-solving and communication skills, with the ability to manage and influence senior stakeholders
• Strong leadership and mentoring capabilities, fostering collaboration and high performance. Line management experience required
• High degree of personal and professional integrity, discretion, and emotional intelligence - proven experience managing confidential and time-sensitive matters
• Understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

• Undergraduate degree in a business-related field required
• MBA or other relevant graduate degree preferred

Responsibilities

This role owns and drives strategic and operational initiatives for the Insurance business unit with a specific focus on the central Insurance rotational graduate programme.

• Insurance Rotational Graduate Programme 60%
  • Ensuring alignment between the programme and the business unit strategic priorities
  • Overseeing the full lifecycle of the graduate experience, supporting the ‘Assistant Director – Early Careers’ in it’s day-to-day delivery
  • Maintaining and protecting strong relationships with internal stakeholders and external partners
• Chief of Staff office (parental leave cover) 40%
  • Own and drive the calendar of the Insurance Business Unit and Senior Leadership Team (SLT), attending and facilitating SLT meetings as required
  • Hold SLT to account for delivery of business unit scorecard deliverables, suggesting and leading initiatives to achieve scorecard goals as required
  • Scheduling and orchestration of key BU meetings: quarterly townhalls, Senior Leader Forum
  • Suggesting, editing and publishing internal communications for the business unit, supported by the ‘Senior Administrative Coordinator’
  • Support, develop and manage direct reports as assigned, ensuring and supporting delivery on stated objectives
  • Lead and execute special projects, (often confidential or time-sensitive) as assigned by the ‘Head(s) of Insurance Solutions’

About the team

Moody’s Insurance Business Unit shapes the world’s view of risk for insurers, reinsurers, financial services organisations, and the public sector.

Our Risk Models underpin nearly $2 trillion in the property and casualty insurance industry.

We empower organisations to evaluate and manage global risk from natural and man-made catastrophes—including hurricanes, earthquakes, floods, climate change, cyber threats, pandemics, and liability risks.

By joining our team, you will be part of exciting work in AI-powered risk modelling, intelligent automation, and customer-centric design across global markets.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.