Job Description

Experience Level: Experienced Hire


  • Corporate Services


  • 1414 S Tryon Street, 7th Floor, The Railyard Floors 5-8, Charlotte, North Carolina, 28203, US



*nocb #ind-dnp


Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at

Employer: Moody’s Investors Service, Inc.

Title: Delivery Manager

Location: 1414 South Tryon Street, Charlotte, NC 28203, USA

Duties: Serve as the delivery manager for various development projects on the Salesforce Lightning platform. Elicit business and functional requirements from primary stakeholders as well as document and analyze current and future state business process flows. Partner with product owners to craft user stories with well-defined acceptance criteria in support of agile delivery of technology solutions. Partner with Product owners and stakeholders to develop a delivery plan. Manage day to day actives of the squad. Develop data flow diagrams for integrations to reporting, finance and fulfillment applications that will support the technical design and build processes. Collaborate with delivery managers, technical leads and quality assurance leads to ensure effective cross-project communication and issue management. Lead user acceptance testing by gathering test scenarios, developing scripts, triaging defects and capturing sign-off from stakeholders and product owners. Collaborate with solution integrators and external consultants on technology projects throughout the duration of an implementation by reviewing and providing feedback on project artifacts, helping coordinate meetings with stakeholders and testing new functionality. Provide demonstrations of and documentation for new features in the system/software. Participate in process improvement initiatives to enable operational efficiency. Transit all new technology solutions to the Production Operations and Support Teams.

Requirements: Must have a Master’s degree or foreign equivalent in Computer Science, Information Systems, or a closely related technical field plus two (2) years of experience as a Business Analyst, System Analyst, or a related position. Full term of experience must include the following: performing systems development, project management, UI design, or information architecture; implementing software development lifecycle methodologies, including Waterfall and Agile; utilizing knowledge of business requirements in capital markets to develop business process management solutions; documenting business requirements, functional specifications, use cases, data mapping and backlog prioritization utilizing JIRA and SCRUM; performing business process engineering, organizational change management, cost-benefit analyses, data modeling, normalization, and SQL queries; working with database technologies, including SQL; and working with cloud based customer relationship management applications, including

For US-based roles only: the anticipated hiring base salary range for this position is $89,710 to $143,900, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

To apply please submit resume through, via e-mail at, or by mail to: Moody’s Investors Service, Inc., Attn: HR Box 28, 7 World Trade Center, 250 Greenwich Street, New York, NY 10007. Please refer to Job Ref. 2911.

For US-based roles only: the anticipated hiring base salary range for this position is $89,710 to $143,900 depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role may be eligible for a completion bonus. Moody’s also offers insurance and a discounted employee stock purchase plan for limited duration employees.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.

Application Instructions

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