Job Description

Location(s):

  • MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR

Line Of Business: COR(COR)

Job Category:

  • ESG Analytics, Data & Research

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

The SPM department under Customer Operations and Risk OU at Moody’s is responsible for controlling and operating the variable compensation program for the MA Global Sales Team. This includes assigning credit for transactions to sales professionals, calculating commission payments, and reporting results.

The ideal candidate will be adaptable and be able to respond quickly to our constantly changing and growing business environment. To be successful in this role the candidate will need to possess a thorough understanding of Python, API, RAG, and data flow between the Salesforce CRM system and reporting platforms to impact the requirements of SPM team and the broader sales organization.

As a member of the SPM Team the Data Analyst is responsible for:

  • Building Agents: Use the Moodys internal Copilot APIs to build custom solutions that will allow for better process management.
  • Intelligent Automation: Build automation pathways using PowerApps and PowerAutomate to partially or fully automate existing manual business processes
  • ML: Building machine learning software to automate existing processes
  • Gen AI Adoption: Create pathways that will help with the larger adoption of Gen AI tools and processes.

We are seeking a detail-focused team player who will uphold and promote consistent and scalable processes while partnering closely with Sales Team and SPM team across regions.

Qualifications, experience and key skills:

  • Bachelor’s degree in computer science engineering or related field is required.
  • 3+ years’ overall work experience. Experience with sales settings is a plus.
  • Python
  • Alteryx

GenAI - (as many as possible)

  • LLMs used
    • Open AI or Anthropic or Google Gemini or Llama
  • Ingestion techniques
    • RAG
    • Document cracking
    • Chunking patterns
    • Embedding models
    • Filtering meta data
    • Re-ranking
  • Orchestration techniques
      • Frameworks (Langchain, langgraph)
    • Common Tools
      • Q&A
      • Summarisation
      • Structured outputs
      • Code Interpreter
    • Human in the loop
    • Observability (Langsmith)
  • Evaluations
    • Citations human in the loop
    • DSPY - Auto prompt refinement
    • LangSmith
      • Tracing
      • Evaluation pipeline
    • Part of the CI/CD pipeline
      • Versioning, prompts, use cases

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online