Commercial Renewal Spec

Responsibilities:

• Manage approximately 80 small existing accounts and strive to retain them.
• Collaborate closely with the direct sales manager, team members, and internal stakeholders.
• Accurately forecast existing deals through SalesForce.com and participate in semi-weekly calls with peers to expand the reach of our products and services.
• Participate in business reviews and customer satisfaction activities, supporting customer relationships.
• Communicate with customers regarding sales matters.
• Manage the renewal process in accordance with company approval processes and commercial policy.
• Provide sales and customer service both over the phone and face-to-face.
• Respond promptly and efficiently to customer inquiries.
• Reflect our core values and principles in daily interactions with customers, employees, colleagues, and management.

Qualifications:

• 1-2 years of sales experience is an advantage.
• Ability to work under pressure and adapt to changes.
• Capable of working autonomously while being team-oriented, with excellent interpersonal and verbal communication skills.
• Eager to learn about industry business operations and quick to acquire new knowledge.
• Fluent in Japanese (native level).