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If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

JOB DESCRIPTION

Job Title –

Business System Analyst (APM Tuning, Observability, and Data Analytics)

Entity  -

Moody's Analytics

Line of Business/Department

Data Estate

Location

Bengaluru, India

Full Time / Part Time

Full Time

Skills and Competencies

• Proficiency in APM tools such as Dynatrace, Nagios, and DataDog

• Familiarity with incident management processes, ITIL framework, and best practices

• Experience in performance testing and collaborating with QA teams for system testing and optimization

• Strong analytical and problem-solving skills with the ability to analyze complex data sets

• Excellent communication and interpersonal skills to engage with both technical and business stakeholders

• Project planning expertise to manage cross-functional stakeholders effectively

Education

Bachelor's degree in Computer Science, Information Technology, or a related field.

Responsibilities

Ensure optimal performance of critical applications through APM tuning, observability, and data analysis.

• Lead the optimization of APM tools, including Dynatrace, Nagios, and DataDog

• Collaborate with development and operations teams to address performance bottlenecks

• Implement and enhance observability solutions using advanced tools and techniques

• Improve monitoring, logging, and alerting capabilities

• Play a key role in incident management processes, ensuring swift resolution and minimal business impact

• Collaborate across teams to troubleshoot and resolve complex technical issues

• Apply strong analytical skills to analyze complex data sets and derive actionable insights

• Conduct root cause analysis investigations and prepare comprehensive RCA reports

About the team

Our Data Estate team is responsible for managing Moody’s commercial data business. We provide comprehensive data resources to support business decision-making. By joining our team, you will be part of exciting work in APM tuning, observability, incident management, and data analytics.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.