Business Process Transformation Analyst

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• Analytical: Root cause analysis, cost-benefit analysis, process improvement.
• Project Management: Planning, execution, monitoring, and closing projects.
• Organizational: Highly organized, attention to detail, managing documentation.
• Interpersonal and Communication: Outstanding skills for interacting with management and stakeholders.

Qualifications

• Professional Experience: 0-3 years in data, process, financial analysis, reporting, or similar fields.
• Education: Bachelor's Degree required; degrees in law, finance, accounting, engineering, math, or science are a plus.
• Certifications: Any process or project management requirements desirable.

Responsibilities

1. Process Management and Improvement:
• Own, manage, and execute aspects of business processes and controls for Commercial Contracting.
• Identify inefficiencies and implement initiatives like Lean or Six Sigma.
• Coordinate end-to-end process activities in collaboration with process owners.
• Develop subject matter expertise in business processes and required controls.
• Engage with stakeholders to address inquiries and resolve issues.
2. Process Design and Continuous Improvements:
• Oversee projects supporting business transformation and regulatory compliance.
• Facilitate coordination between business stakeholders, control groups, and technology teams.
• Ensure effective change management and transition to business as usual.
3. Performance Management, Measurement, and Analysis:
• Develop, track, and report metrics to measure process performance.
• Conduct data analysis and generate reports using tools like Power BI.
• Support process owners in managing a backlog of improvement ideas.
4. Governance & Controls:
• Develop and monitor controls to ensure compliance with defined RCSA.
• Manage remediation activities resulting from control operations.
5. Presentation and Stakeholder Management:
• Create and deliver PowerPoint presentations to communicate process improvements.
• Manage relationships with stakeholders across Moody's, including Legal teams.
• Clearly articulate issues and resolve stakeholder inquiries effectively.

About the team

The Business Process Transformation team is instrumental in enhancing company-wide processes at Moody's, with a special focus on transforming the Commercial Contracting process. Composed of analysts, process owners, and data governance specialists, the team streamlines operations to ensure efficiency and compliance. They oversee processes from start to finish, develop metrics for improvement, and maintain controls within the Risk and Control Self-Assessment (RCSA) framework.
Collaborating closely with stakeholders like Technical Product Managers, Legal teams, and Relationship Managers, they refine processes to align with business goals. 

This role is centered on transforming the Commercial Contracting process at Moody's. It ensures agreements are managed effectively by navigating complexities with various stakeholders to implement improvements. Responsibilities include managing stakeholder relationships, monitoring the effectiveness of the contracting process, assessing risks, and driving innovation. The role's communication strategy, comprising presentations and emails, keeps all parties informed of changes, contributing to Moody's enhanced efficiency and growth.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, place of origin, disability, marital or familial status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. We encourage applications from Aboriginal persons, members of a visible minority group, persons with a disability, members of the LGBTQ+ community, and women.

Moody’s is committed to maintaining an inclusive, diverse and accessible workplace. To this end, reasonable accommodations are available on request, and will take into account the particular accommodation needs of individual candidates. If you are selected and require accommodation during any stage of the recruitment process, you may send your request to AODA@moodys.com. Information provided during the accommodation process will be treated as confidential, and will be shared only to the extent required to properly evaluate accommodation requests.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.