Business Process Manager

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Overview: Moody's Shared Services is seeking a highly skilled and experienced Business Process Manager for the automation team within the Finance Data and Analytics department. The ideal candidate will have a strong background in process optimization, process transformation, and automation. This role requires a strategic thinker who can assess current processes, identify areas for improvement, and implement automation solutions to enhance operational efficiency.

Key Responsibilities:

• Lead and manage business process optimization and transformation initiatives within the Finance Data and Analytics team.
• Collaborate with cross-functional teams to identify automation opportunities and gather requirements.
• Assess current processes, map out data inputs and outputs, and identify areas for improvement.
• Assist in the Design, development, and implementation of automation solutions using tools such as Alteryx, RPA tools, Python, SQL, and machine learning frameworks.
• Create and maintain detailed documentation for automation processes, including design specifications, user guides, and operational procedures.
• Provide ongoing support and maintenance for production automation solutions, ensuring their reliability and performance.
• Integrate automation solutions with existing systems and databases to ensure seamless operation.
• Utilize machine learning algorithms and models to enhance automation capabilities and drive data-driven decision-making.
• Stay current with emerging technologies and best practices in automation, AI, and machine learning to continually improve and innovate automation solutions.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience with automation solutions such as Alteryx, RPA tools (e.g., Automation Anywhere, Blue Prism), Python, SQL, Generative AI, and machine learning tools (e.g., TensorFlow, PyTorch, scikit-learn) a plus
• Strong understanding of data structures, algorithms, and software development best practices.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Experience with version control systems (e.g., Git) and agile development methodologies.
• Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud) is a plus.
• Relevant certifications in automation, AI, or machine learning are highly desirable.
• Process certification (e.g., Six Sigma, Lean, PMP) is highly desirable.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.