Asst Dir-Experience Designer

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 8- 12+ years of experience as a designer of mobile & web interfaces
• Skilled practitioner with expertise in the interaction and visual design, production and presentation of user interfaces that supports the needs of the customer
• Excellent verbal, written, and visual communication skills; including experience presenting to senior leadership and customers
• Proficiency with design and prototyping tools, such as Figma, Figma Make, Lobable, Replit, V.0, or Cursor
• Experience with user-centered design patterns and methodologies
• Detail-oriented self-starter with ability to work independently and as part of a team
• Experience working with Material UI
• Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use
• Familiarity withTML, CSS, and frontend frameworks, such as React.js, Next,js, or Angular
• Experience with Dovetail, Jira, Miro, etc
• Ability to communicate abstract concepts to audiences that are not skilled in a UX discipline
• Comfort with ambiguity, complexity, and a passion for challenges
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency
• Previous experience in financial environment preferred

 Education

• Bachelor of Fine Arts degree or similar required

Responsibilities

The Product Designer is a highly skilled practitioner responsible for the design and delivery of exceptional end-user experiences. They work in a collaborative fashion within a multidisciplinary environment and employs a user-centered design methodology by representing customer needs throughout the full product development cycle – often on multiple, concurrent design initiatives. They work closely with user experience team members, product strategists, and stakeholders to understand business goals and translate those goals into compelling interactive experiences – and works with developers to bring those experiences to life for customers
They contribute to the overall look and feel of interactive user interfaces across multiple products and platforms

• Lead the interaction design of user interfaces across multiple products and platforms
• Simplify and unify complex information into intuitive interactions, flows, charts, graphs, and other forms of visual representation
• Employ user-centered design methods to develop user interface specifications such as use cases, site maps, flow diagrams, wireframes, and final user interface documentation.
• Help advance our established design system and pattern library by promoting consistency, accessibility, and modern design across products
• Participate in the definition of the user-centered design methodology
• Design and prototype GenAI-powered features such as natural language queries, smart summaries, embedded assistants, and predictive UI patterns
• Contribute to the creation of prototypes to validate design concepts with stakeholders and customers
• Conduct user research and usability testing to validate design decisions and continuously iterate based on feedback
• Create detailed specifications of interactions and visual designs to communicate with product managers and engineers
• Perform quality assurance reviews of developed pages to ensure adherence to specifications

About the team

Our Digital Content & innovation team is responsible for driving excellence in the discovery and evaluation of emerging technologies. By joining our team, you will be working closely with fellow designers and in cross-functional teams to craft digital solutions for our customers

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.