Associate Sales Operations

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 1 to 2 years of relevant work experience in finance or corporate services.
• Good knowledge of capital markets in North America.
• Proficient in Microsoft Office applications with excellent attention to detail.
• Strong problem-solving skills and ability to suggest solutions.
• Fluency in spoken and written English is essential. Excellent written and verbal communication skills.
• Ability to understand ratings, legal, and compliance matters.
• Good interpersonal skills and ability to build strong professional relationships at all levels.
• Excellent attention to detail and ability to work under tight deadlines. Highly organized, proactive, and able to work independently in a multicultural team environment.

Education:

• Minimum of Undergraduate / First Level degree preferably in finance, accounting, business, or economics, preferred.

Responsibilities

• Provide internal and customer-facing support related to customer information, revenue recognition, regulations, and projects.
• Minimize Unbilled and Accounts Receivable, as well as deals in LOB pipeline, Unbilled and Accounts Receivable. Work with Sales teams, GMO, Pricing, Billing and Collections to determine root causes and corrective actions for aged LOB.
• Prepare presentations, reports, and participate in projects focused on improving customer relationships and operational efficiency.
• Enter invoice requests, handle billing inquiries, and maintain customer data in Salesforce.
• Collaborate with internal teams to improve Moody's ratings commercial processes and data quality in Salesforce.
• Assist Relationship Management team with data gathering, entry, and clean-up tasks.
• Participate in projects as assigned.

About the Team

An individual contributor responsible for internal and customer facing support related to customer information, revenue recognition, regulations, projects, and other supporting operations functions which are core knowledge areas for future career growth. Under the direct supervision of the AVP Sales Operations and/or Manager Sales Operations, works with internal functions to identify and resolve issues causing unbilled and aged Accounts Receivable, produces reports to improve line of sight by the Sales function to issuer related issues, prepares presentations and participates in projects passionate about improving customer relationships, regulatory compliance, and operational improvement.

#LI-Hybrid

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.