Associate - Relationship Management (Italian/German/ Arabic) speaker)

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• Fluent in English and one other European language preferable Italian or German
• Previous experience in the customer service and client facing role preferrable
• Team player with ability to work under tight deadlines
• Great interpersonal and communication skills
• Highly organized with ability to multi-task, excellent time management skills

Education

Minimum of Undergraduate / First Level degree (or equivalent)

Responsibilities

The Associate / Relationship Management works closely with experienced Sales and Relationship Managers to increase mandates and revenue in their assigned regions/line of business.

• Support portfolios of new and existing customers across the EMEA region
• Part of a team that provides crucial sales support to ensure premium delivery of customer service
• Prepare materials for customer meetings and support meeting follow ups.
• Complete sales process admin in Salesforce * Research and market intelligence
• Support promoting Moody’s ESG offering and thought leadership in the sustainable finance market
• Provide event/conference support and assist with marketing initiatives and outreach
• Direct customer interaction * Work closely with key internal stakeholders e.g. Middle Office, Legal, Compliance, Sales Operations, Billing/Collections team
• Actively contribute to special projects and ad-hoc initiatives/campaigns
• Support and train other team members and new joiners

About the team

The Sales Support Team is part of Relationship Management Team within the Commercial Business sector, operates from both Vilnius and London. This dynamic team collaborates closely with Relationship Managers spread across the EMEA region, who are situated in various locations and time zones. By doing so, the Sales Support Team not only enhances the efficiency of the Relationship Managers but also gains the unique opportunity to work directly with customers, engage with different business lines, and contribute to internal projects. This arrangement fosters a rich environment for cross-functional collaboration and professional growth, placing the team at the heart of the company's customer engagement strategy.

#LI-Hybrid

Annual base salary gross: 19,300 EUR to 31,100 EUR . Applicable to Lithuania candidates: The base salary range represents the low and high end of the Moody’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies. The salary is one component of Moody’s total compensation package for employees. Other rewards and benefits include the following: Medical, Personal Accident, Life Insurance and Time Off.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.