Associate Process Auto Analyst

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If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

As part of Moody’s Investors Service (MIS), our Ratings Platform Development team leads the design and adoption of new processes and data workflows that enable digital transformation and scalability across the organization globally.
We are hiring an Associate Process Automation Analyst to support design, development and implementation of business process improvement initiatives across the organization. They will work with cross-functional teams that adopt Agile operating methods to help identify areas for improvement and digitization, develop process maps, and recommend solutions that drive efficiency and effectiveness. They will support multi-year initiatives to transform Ratings and Research’s (R&R) work processes to support digitization and adoption of generative AI technologies. These include the full range of workflow, rating and research, ESG and other activities. These initiatives are directly tied to firm-wide objectives and will involve regular exposure to senior and executive leaders around the business and technology enhancements.
As an Associate Process Automation Analyst , you will receive high-quality mentorship and guidance from senior experts on the team and the ability to certify in lean and six sigma methodologies.
Responsibilities:

Support agile delivery of process and data improvements
* Lead collection and organization of program updates related to process and data design requirements for digitalization initiatives
* Maintain updates in program management tool, e.g. Jira

Evaluate and identify improvements to existing processes within R&R
* Assist in defining and mapping existing processes across the organization globally and measure baseline performance
* Apply Design Thinking and Lean Six Sigma tools and techniques to identify critical-to-quality requirements, analyse root causes for inefficiencies and waste, and recommend solutions to improve or redesign organizational process performance
* Assist in designing, sequencing and prioritizing process improvements that streamline workflows, reduce cycle times, and improve quality and customer satisfaction. This includes estimating expected benefits, and establishing controls, KPIs and targets.
* Support monitoring and reporting on the progress of process improvement initiatives, and adjust plans as needed to ensure successful implementation.
* Participate in process improvement discussions with Technology teams, Credit Strategy & Standards groups, Operational groups, control functions, accounting specialists and analysts whilst representing R&R process transformation objectives
* Set up and maintain process documentation, including standard operating procedures, training programs, risks and controls self-assessments
* Work in Agile pods to define business process requirements for technology solutions, identifying with Product Owners any opportunities to enhance and re-develop technology solutions

Role in related change-management plans as appropriate for process and technology enhancements
* Contribute to training, communication plans and roll-out plans for key process and technology enhancements in partnership with senior leaders, change champions, Professional Development & Training, and the People teams to help colleagues understand and adopt new processes and procedures
* Collaborate with other process teams to ensure consistency of approach and share standard processes

QUALIFICATIONS / EXPERIENCE
* Proven experience in roles focused on process improvement, transformation, and organizational change initiatives, preferably within digital or technology transformation initiatives
* Yellow Belt certification in Lean Six Sigma preferred
* Experience in Program management tools, in particular Jira
* Experience in process tools like Lucidchart and/or Visio
* Experience with Agile methodologies
* Experience gathering customer and/or user views and process requirements
* Proficient communication skills to simplify complex themes

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.