Associate Operations / Order Management Analyst

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 1-3 years of experience in Sales/Business Operations/Contract Management.
• Experience in a SaaS or enterprise software company a plus.
• Knowledge of Aptus CPQ/CLM will be a plus.
• MS Office and CRM skills, experience with Salesforce.com and Salesforce CPQ a plus.
• Ability to interact and communicate effectively with others at all levels of the organization.
• Effective oral and written communication skills, as well as strong organizational, analytical and multi-tasking skills.
• Able to work independently and meet requirements, maintains ownership, offers potential solutions, drives work to completion within specified timeline.

Education

• Bachelor Degree in related area.

Responsibilities

• Process closed contracts/Opportunities within Salesforce through booked-verification process.
• Manage all contracts and associated client entitlement data with Salesforce, as well as associated subscriptions managed through CPQ.
• Monitor and ensure a high level of data integrity and accuracy within Salesforce.com and other integrated systems to ensure accurate reporting.
• Address other miscellaneous requests that fall within the Global Sales Operations organization.
• Other projects and initiatives as needed to support ongoing Global Sales Operations engagement.

About the team

Our Order Management Team is an integral part of the Sales Operations organization, operating under the Sales division. Their primary mission is to ensure the accuracy and quality assurance of sales orders before they are submitted for revenue recognition. By meticulously verifying the details, they play a critical role in maintaining compliance, data integrity, and operational efficiency. By joining our team, you will be part of exciting work in a seamless sales-to-revenue process, ensuring accuracy, compliance, and efficiency at every step.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.